Technical Project Manager

Regrello is a dynamic startup poised to revolutionize automation within manufacturing and supply chain. They are seeking a Technical Project Manager to manage customer implementation of their AI-driven platform, focusing on ERP implementations and enhancing customer experiences.

Responsibilities:

• Partner with Engineering Teams: Collaborate with Regrello and customer engineering teams to plan and deliver a maintainable private cloud Regrello platform
• Customer Advisory: Work with Customer Success Managers (CSMs) and customers to advise on solution design for key manufacturing use cases
• Technical Expertise: Enable customer technical resources to become experts in the technical aspects of the Regrello solution
• Project Management: Act as the key point of contact to manage technical deployments of customer-hosted Regrello solutions and AI capabilities
• Customer Experience: Ensure a gold-standard experience for our largest and most strategic customers
• Product Knowledge: Stay on the leading edge of Regrello’s product and technical offerings
• Implementation Improvements: Proactively identify implementation improvements, determine root causes, and overcome roadblocks
• Feedback Management: Manage and route customer feedback and issues

Requirements:

• 8+ years of experience in Technical Project Management, with a strong focus on ERP implementations (SAP or Oracle) and large-scale enterprise system migrations to the cloud
• Extensive experience managing end-to-end ERP implementations, upgrades, and migrations
• Strong expertise in application release management, change control processes, and system cutovers
• Proven ability to lead cross-functional teams through complex ERP related deployments, including integrations with other enterprise applications
• Deep understanding of change management principles to drive user adoption, minimize disruption, and align stakeholders throughout ERP implementations
• Skilled in client and vendor management, fostering strategic partnerships with ERP providers and third-party consultants
• Ability to manage multiple ERP work streams concurrently in a fast-paced startup or enterprise environment
• Excellent communication skills for into customer-friendly presentations and executive reports
• A customer-centric approach to solving complex business process challenges
• Passion for learning and leveraging AI and automation to enhance operations