Sales Project Manager - Geo Stormwater

Ferguson is a leading supplier of quality supplies for various industries, and they are seeking a Sales Project Manager to support Geosynthetic, Erosion & Sediment Control, and Stormwater projects. The role involves collaborating with sales teams, managing customer relationships, and ensuring project success through effective communication and operational support.

Responsibilities:

• Work collaboratively with Outside Sales Representatives, Operations, and Management to fulfill customer expectations while driving profitable sales growth
• Engage diligently in our “Dial for Dollars” initiatives to maximize outreach
• Prepare accurate sales quotes and proposals on time
• Ensure the meticulous processing of sales orders, invoices, and contracts
• Provide essential technical assistance to customers as needed
• Organize, manage, and ensure accessibility of sales documentation for team use
• Promote our products actively through innovative marketing efforts
• Enter and maintain precise customer information in our CRM system, ensuring data integrity
• Track and document customer interactions, following up as necessary to nurture relationships
• Ensure consistent accuracy and updates within the CRM system
• Maintain effective communication with internal departments to ensure a streamlined sales process and prompt product delivery
• Develop strong customer relationships, acting as a liaison for communication
• Serve as the primary point of contact for inquiries and requests from the sales team
• Collaborate with SPC, Operations Manager, Branch Manager, and Geo leadership to align on objectives
• Oversee Geo inventory management, ensuring appropriate stock levels, accurate labeling, and timely order processing
• Coordinate with branch associates to facilitate accurate and punctual customer deliveries
• Manage interbranch transfers and intercompany orders efficiently
• Handle sample shipments and organize product demonstrations to enhance our customer engagement
• Participate in mandatory training programs and stay informed of product knowledge and industry best practices in sales
• Deliver exceptional customer service consistently
• Assist team with special projects and tasks as required
• Identify areas for process improvement to streamline and enhance sales operations

Requirements:

• Proven experience (1-3 years) in sales support, project management, administrative, or customer service role
• Proven attention to detail coupled with interpersonal skills
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook and Teams)
• Ability to be flexible, adaptable, and multitasking skills needed, including the ability to balance multiple, urgent requests
• Self-starter, creative problem solver, and self-sufficient
• Strong time-management skills and ability to function optimally without daily oversight from management
• Prior experience with sitework construction-related projects or products, strongly preferred
• Prior use of CRM Salesforce preferred
• Experience reading blueprints, building plans or drawings, highly preferred