Campus Undergraduate Summer Internship Program - 2027 Marketing Operations, US Consumer Services - New York, NY

Business Unit/Role Specific Information

In U.S. Consumer Services (USCS), our product is Membership—delivering benefits and services that are essential to our Card Members across travel, dining, entertainment, and retail. We compete by providing a differentiated Membership experience that drives loyalty and long-term growth. USCS brings this to life through our premium, cobrand, cash back, and lending portfolios, Membership Rewards, Travel & Lifestyle Services, the Centurion Lounge network, Global Dining, U.S. Consumer Banking, Amex Offers, Amex Ads, and best-in-class marketing programs. 

How will you make an impact in this role?

• Working in close collaboration with marketing teams, enterprise platform/product teams, and external vendor partners to identify, solution design and implement marketing campaigns. 
• Support the day-to-day operations of the marketing campaign launches and delivery processes.
• Act as a liaison between Marketing, Product and Technology teams - translate business needs to our technology partners and explain capability/platform functionality to Marketing.
• Partner with cross-functional partners to identify opportunities to streamline the marketing processes.

Minimum Qualifications:

•    Currently enrolled in a Bachelor’s degree program in Marketing, Communications, or other related field.

•    Bachelor’s degree candidates with an expected graduation date between December 2027 and June 2028.

Preferred Qualifications:

•    Strong strategic mindset and customer focus with ability to challenge status quo and see the bigger picture.

•    Excellent analytical and problem-solving skills, attention to detail is critical.

•    Strong communication and collaboration skills, comfortable communicating with both marketing partners and technology partners.

•    Energetic and self-driven personality with a growth mindset.

•    Excellent organizational and project management skills (attention to detail, handling and prioritization multiple priorities, managing tight timelines) are critical.

•    Ability to work independently and be able to manage multiple priorities simultaneously in a fast-paced environment without direct supervision.
 

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.