Quality Assurance Specialist AGADM-QA

Pay ranges from $21 to $23 per hour based on education and experience.

Position Summary:

Assists in the audit process for the agency from development through implementation; conducts investigations into compliance issues, incidents and allegations of abuse; supports and assists in training related to regulatory issues.

Principle Duties and Responsibilities:

• Responsible for all activities involving quality assurance and compliance with applicable regulatory requirements.
• Responsible for completing investigations into all classification of incidents and compliance issues
• Responsible for internal auditing of all programs receiving Medicaid Services (to ensure compliance with Medicaid regulatory requirements).
• Responsible for internal auditing of non-Medicaid services to ensure compliance with OPWDD, SED and other applicable oversight agencies. This includes: medication administration, medical appointments; Fire Safety and physical plant amongst others.
• Provides special audit coverage for high-risk areas, suspected fraud and special projects as requested.
• Act calmly and quickly in emergency situations.
• Assist with clerical support, creating documents within Excel and Microsoft Word, creating and/or updating any documents as needed or any other duties assigned by manager.
• All other duties as assigned.

Qualifications, Skills and Knowledge Requirements:

• Bachelor’s Degree in area of specialty. Associates degree with appropriate experience may be considered
• Two (2) to Five (5) years’ minimum experience working in the field or a related area.
• Familiar with standard concepts, practices, and procedures within the field of developmental disabilities.
• Must be able to work a flexible schedule.
• Relies on experience and judgment to plan and accomplish goals. A certain degree of creativity and latitude is required.
• Duties require professional verbal and written communication skills.
• Proficiency in or knowledge of using a variety of computer software and e-mail applications, especially Microsoft Excel, Access, Outlook and Word; have the aptitude to learn other computer software as necessary.
• Meet the requirements to drive Springbrook vehicles as required.


Springbrook is an equal opportunity employer. It is the policy of Springbrook to prohibit discrimination and harassment of any type and to afford equal employment opportunities to employees and applicants without regard to race, color, religion, creed, gender, marital status, sexual orientation, national origin or citizenship, age, genetic predisposition or carrier status, gender identity or expression, disability, military or veteran status, sexual or reproductive health decisions, traits historically associated with race and/or any other status or characteristic protected by law.