Digital Marketing Account Manager

Near is a company that helps top talent in Latin America find remote roles with US companies. They are seeking a Digital Marketing Account Manager to be the primary point of contact for clients, guiding strategy and ensuring performance optimization.

Responsibilities:

• Own and manage relationships with clients and stakeholders
• Lead client meetings, status updates, and ongoing reporting
• Ensure work is on track, in scope, and aligned with client goals
• Monitor performance, surface insights, and partner with specialists to guide strategy
• Provide education and help clients understand SEO, PPC, and digital marketing fundamentals
• Proactively identify challenges or opportunities before clients do
• Maintain a minimum retention rate of 95% and NPS scores of 8+

Requirements:

• 2+ years in account management, client success, or customer-facing roles
• 1+ year working inside a digital marketing agency (SEO/PPC experience required)
• Strong working knowledge of Google Analytics (GA4)
• Strong working knowledge of Google Ads reporting
• Strong working knowledge of Meta Business Manager reporting
• Ability to pull, analyze, and interpret own performance reports and KPIs
• Comfort discussing strategy, KPIs, and digital performance with clarity and confidence
• Solid understanding of SEO and Paid Media
• Familiarity with Webflow, WordPress, and/or Shopify
• Strong communicator with clear, confident writing and speaking skills
• Exceptionally organized and able to manage multiple clients and priorities
• Self-directed, resourceful, and proactive in a fast-paced environment
• Experience in Home Services (HVAC, plumbing, remodeling, etc.) is a plus