Customer Service Loan Specialist

LendNation is a leading customer-focused provider of convenient financial solutions that meet the immediate needs of mainstream consumers. They are seeking Remote customer service professionals to fill the position of Customer Service Loan Specialist to assist customers in the loan application process.

Responsibilities:

• Secure, verify, and analyze customer loan application information as set forth in product guidelines
• Provide quality consumer loan services
• Direct phone contact with customers who are applying for consumer loans via our company website
• Emphasis on loan origination

Requirements:

• High School Diploma or GED required
• At least 1 year experience in a customer service role
• Strong attention to detail
• Knowledge of MS Office products
• Excellent communication skills are required, both oral and written
• Excellent time management and organizational skills
• Ability to type 35+ wpm
• Some college preferred
• Prior loan processing/verifying/collecting helpful but not required
• Bilingual in Spanish is a plus