Leader, Operations

What are your contributions to the team?

• Manage, coach, develop & provide feedback to a team of licensed AMEs in the department.
• Plan, implement and control functional activities to achieve the Operations Unit and/or Product Quality performance targets including goals set forth for the Achieving Excellence System.
• Ensure that all team members understand their role and performance in achieving the Operations Unit plan.
• Ensure functional role of support organizations are integrated into Operations Unit resulting in a one-team approach.
• Ensure the right resources are available on a shift-by-shift basis to meet projected workload delivery on quality, cost and schedule.
• Maintain housekeeping standards to ensure a safe working environment.
• Maintain an equitable work environment. Ensure the right resources are available to meet projected workload delivery on quality, cost and schedule.
• Ensure a safe working environment for our employees.
• Maintain an equitable work environment.

How to thrive in this role?

• You have a post-secondary degree/diploma in technical discipline (i.e aerospace engineering) and a minimum of five (5) years’ experience in a Supervisory/Managerial role in a Manufacturing environment
• A valid AME license is an asset
• You must have knowledge and experience in aircraft manufacturing/maintenance
• You must have customer service skills necessary to modify communication, tone, and presentation to defuse crisis situations with internal and external customers and maintain mutually beneficial customer relations
• You must possess the following:  ethics, integrity and honesty; respect for others; cooperation; be motivated to get things done; be able to express ideas logically and coherently; possess a positive attitude; be able to overcome obstacles; assume full responsibility; utilize the appropriate resources to solve day-to-day problems; react quickly to unforeseen events
• You must possess interpersonal skills necessary to develop and maintain effective working relationships with employees, customers, all levels of management team, and other departments
• You must have experience in developing both long-range strategic goals and short-term tactical plans
• You must be able to anticipate and satisfy the customer's needs, while operating within established policies, procedures and commercial guidelines
• You must have communication, problem solving, and leadership skills in order to effectively work with a variety of individuals and departments
• You must have knowledge of the Canadian Air Regulations
• Being open to working on different shifts with a strong preference to work on afternoon, midnight, or the weekend shift, would be considered an asset. Bombardier offers competitive premium pay for working off-shifts.
• This position will be located at either our Toronto Pearson or Waterloo airport sites
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