Associate Product Manager

CivicPlus is a company focused on innovation and collaboration to improve local government services. As an Associate Product Manager, you will partner closely with various teams to support product roadmaps and contribute to successful product launches.

Responsibilities:

• Partner with engineering teams to help shape, maintain, and advance product roadmaps
• Gather and incorporate customer feedback to inform product priorities and decisions
• Coordinate across engineering, sales, and marketing to keep product initiatives moving forward
• Support go-to-market planning and product launch activities
• Balance multiple stakeholder needs and priorities while maintaining focus on customer and business outcomes
• Contribute to an agile product development environment and help strengthen day-to-day product practices

Requirements:

• Bachelor's degree
• One to two years of product management experience, or related experience in customer support, technical support, user experience, engineering, or another software-focused function
• Experience working in a SaaS or B2B software environment
• Demonstrated ability to manage competing priorities and collaborate with a range of stakeholders
• Strong communication skills and a customer-focused approach
• Experience with Jira and agile development practices is preferred
• Experience with Pendo is helpful
• Experience working with or supporting local government is preferred