Director of Product Management

FSI is a leading provider of computerized maintenance management software for healthcare, dedicated to empowering efficient hospital operations. The Director of Product Management will own the product roadmap, lead a team of product managers, and collaborate with various departments to ensure the platform meets customer needs and market opportunities.

Responsibilities:

• Own the FSI product roadmap end-to-end, from discovery and prioritization through delivery and outcome measurement
• Lead, mentor, and grow a team of product managers and product owners, setting clear expectations and fostering a culture of accountability and customer-centricity
• Drive annual and quarterly product planning cycles, including roadmap reviews, prioritization frameworks, OKR setting, and release planning
• Define and communicate product strategy that aligns with FSI’s company vision, competitive positioning, and go-to-market objectives
• Translate customer feedback, market research, and competitive intelligence into clearly articulated product investments with measurable outcomes
• Partner with Engineering leadership to ensure roadmap initiatives are properly scoped, sequenced, estimated, and delivered on schedule
• Collaborate with Sales and Customer Success on deal support, customer escalations, and retention efforts that require product involvement
• Represent the product organization in executive leadership discussions, board-level reporting, and cross-functional forums
• Establish and continuously improve product development processes, tooling, and documentation standards across the team
• Define and monitor product KPIs; use data to inform prioritization decisions and communicate progress to stakeholders

Requirements:

• 8+ years of product management experience, with at least 3 years in a people management role leading product managers or product owners
• Demonstrated experience owning a product roadmap for a B2B SaaS product with multiple customer segments
• Bachelor's degree in a relevant field
• Fluency with Agile/Scrum methodologies and product planning frameworks (e.g., OKRs, opportunity trees, RICE)
• Proficiency with product management and project tracking tools (e.g., Jira, Productboard, Aha!, or similar)
• Proven track record leading and developing product teams in B2B SaaS environments
• Demonstrated experience owning a complex, multi-stakeholder product roadmap from strategy through execution
• Strong facilitation and communication skills — equally comfortable driving alignment with engineers, customers, sales, and executives
• Data-driven mindset with experience establishing product metrics, running experiments, and reporting outcomes
• Ability to balance long-term strategic thinking with near-term execution and pragmatic tradeoffs
• Collaborative, empowering leadership style with a genuine commitment to developing the people on your team
• MBA or equivalent experience preferred
• Experience working in CMMS, EAM, facilities management, healthcare operations, or enterprise workflow software is a plus