Sr. Program Manager (IC) Tech PgMo

Broadcast Music, Inc. (BMI) is a mission-driven organization at the forefront of music rights and creator advocacy. The Senior Program Manager, IT leads complex technology programs, ensuring delivery of strategic outcomes while managing risks and dependencies, and collaborates closely with various stakeholders to improve decision-making and program execution.

Responsibilities:

• Owns end-to-end delivery of large, complex, and high-impact technology programs, coordinating multiple workstreams, stakeholders, and interdependent initiatives to achieve defined strategic outcomes
• Leads cross-functional teams through ambiguity and competing priorities, providing structure, direction, and execution rigor to drive progress and maintain accountability
• Anticipates, assesses, and manages program-level risks, dependencies, assumptions, and tradeoffs, balancing competing priorities and driving proactive mitigation strategies to protect delivery outcomes
• Synthesizes complex program data, risks, and progress into clear, executive-level insights, recommendations, and options that support timely, informed decision making
• Builds strong, trust-based relationships with senior leaders and cross-functional partners to influence alignment, priorities, and outcomes without direct authority
• Prepares and delivers executive-ready program materials, including status updates, milestones, and decision points, ensuring transparency and clarity at senior leadership levels
• Ensures consistent alignment with PgMO governance, standards, tools, and execution practices, reinforcing delivery discipline and operational rigor across programs
• Drives disciplined execution by removing obstacles, enabling timely decisions, and exercising sound judgment in complex or fast-moving environments
• Contributes to the continuous improvement of PgMO practices by identifying opportunities to strengthen planning, execution, reporting, and cross-functional collaboration, and incorporating feedback and lessons learned into future work
• Supports the team in a collaborative, flexible, and solutions-oriented manner, fostering effective working relationships and contributing to a positive, team-oriented environment
• Maintains regular in-office attendance in accordance with BMI workplace policies. Specific scheduling expectations may be discussed during the interview process
• Performs other duties as assigned or requested by management
• Limited travel may be required, estimated at approximately 10% or less
• Actively models and supports BMI's Core Values, contributing to a culture grounded in diversity, equity, and inclusion

Requirements:

• Minimum of five (5) years of experience leading complex, cross-functional programs or initiatives, with increasing accountability for end-to-end delivery, preferably within technology, media, or similarly matrixed organizational environments
• Advanced ability to lead and manage complex, cross-functional initiatives involving multiple stakeholders, interdependent workstreams, and high levels of ambiguity
• Demonstrated success influencing outcomes, driving alignment, and enabling decision making without direct authority through credibility, structured thinking, and strong relationships
• Strong relationship-building skills, with the ability to establish and sustain effective partnerships with internal stakeholders at all organizational levels in a collaborative, team-oriented environment
• Experience engaging with and leading external parties, including vendors, consultants, and strategic partners, to support coordinated program execution
• Excellent written and verbal communication skills, with the ability to communicate clearly, concisely, and effectively across technical, business, and executive audiences
• Exceptional ability to synthesize complex information into clear, decision-ready insights, recommendations, and options tailored to senior leadership and key stakeholders
• Demonstrated judgment in balancing speed, quality, risk, and tradeoffs when making execution, sequencing, and prioritization recommendations in complex environments
• Strong critical thinking, problem-solving, and creative skills applied to program planning, execution, and continuous improvement efforts
• Proven track record of effective execution and operational follow-through while managing multiple priorities simultaneously
• Excellent organizational, planning, and time management skills, with the ability to operate independently, exercise sound judgment, and navigate ambiguity in a fast-paced environment
• Bachelor's Degree in business, technology, or a related field preferred; or equivalent combination of education and significant relevant professional experience
• Experience driving large-scale, cross-functional delivery efforts such as enterprise transformation initiatives, platform modernization programs, or multi-workstream technology implementations, preferred
• High level of proficiency with Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook, with advanced expertise in Excel and PowerPoint preferred