Medicaid Fee-For-Services Systems Manager (Technical Project Manager III)

MedImpact Healthcare Systems, Inc. is looking for extraordinary people to join their team as a Medicaid Fee-For-Services Systems Manager. This role involves planning, directing, and coordinating IT projects related to Government Programs products and services, ensuring that project goals are accomplished within prescribed time frames.

Responsibilities:

• Defines project objectives/goals; determines the scope of each project as well as the project charter
• Coordinates with key project personnel for requirements, technical analysis, design, and documentation of solutions to meet business requirements and drive technical problem resolution
• Facilitates and manages vendor selection process and vendor onboarding process
• Develops and coordinates the project plan by identifying project deliverables, milestones, scheduling, and required tasks
• Uses planning and analytical skills in support of requirements gathering, writing functional specifications, SQL queries and test plan development activities
• Helps ensure solution design meets standard architecture considerations and approval to include Standard database structures, (2) Code standards (3) Common components and reusable programs, (4) Security and Performance levels, (5) System interfaces and dependencies
• Helps ensure that infrastructure design meets standard architecture considerations for high availability, redundancy, and disaster recovery
• Working with stakeholders and Resource Management, determines staffing requirements and allotment of available resources to each project phase
• Works with assigned project staff and/or clients to gather and document project requirements. Communicates with project team to outline work plan, assign duties, responsibilities, and scope of authority
• Ensures that all responsibilities are clearly communicated, from requirements gathering to working with QA department to ensure solid quality assurance plan
• Facilitates regular project status meetings to assess progress versus milestones and identify areas of potential concern in adequate time in order to mitigate risk. Tracks projects and issues closely, fosters collaboration from both the business and technology groups and leads issue resolution meetings during projects
• Manages risks throughout the project by identifying, communicating, tracking, and mitigating. Meets with project personnel to provide technical advice and to resolve problems. Ensures all follow-up action items are owned and closed out by the relevant owners
• Manages and monitors project status by establishing a regular meeting schedule with project teams. Directs and coordinates activities of project personnel to ensure project progress is on schedule and outstanding items or issues are successfully resolved
• Creates and communicates regular status reports for management, clients, and the project team. Provides formal and ad-hoc updates to management as required. Prepares project status reports and keeps clients and others informed of project status and related issues
• Ensures completeness of all project documentation throughout the project lifecycle and for obtaining appropriate approvals at each phase of the project
• Participates in reviewing, monitoring, and gaining appropriate approvals for project documentation throughout the project lifecycle including Vision and Scope, Technical Specifications, Architecture Specifications and Objectives of the Project. Ensures completeness of all project documentation throughout the project lifecycle and for obtaining appropriate approvals at each phase of the project
• Monitors and manages project constraints including scopes, cost, timeline, resources, and risks
• Assumes responsibility for delivery by ensuring all components of the project are successfully completed (including lessons learned documentation
• Coordinates and interfaces with other departments for project transition
• Mentor less experienced project managers
• Strong emphasis on strategic thinking as it relates to the management of assigned projects and on-going use of the solution
• Communicates well with technical and business stakeholders
• Builds and maintains good working relationships with team members, vendors and other departments involved in projects

Requirements:

• BS/BA and 8+ years' experience or equivalent combination of education and experience, and 4 years of SME in respective areas
• Proficient with Microsoft Office (Word/Excel/PowerPoint), MS Outlook and MS Project
• Must be proficient with Project Scheduling Software
• Familiarity with MedImpact developed applications helpful (MedAccess, MedResponse, etc.)
• Must have good negotiation skills, well-developed facilitation and collaboration skills
• Proven leader and team player
• Strong client management skills
• Ability to work in a matrix management organization
• Driven and committed to overcome obstacles and deliver the project on time
• Delivery-focused, yet flexible and creative when called upon
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
• Ability to define problems, collect data, establish facts, and draw valid conclusions
• Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations
• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume
• Ability to apply concepts of basic algebra and geometry
• Ability to read, analyze, and interpret the most complex documents
• Ability to respond effectively to the most sensitive inquiries or complaints
• PMP certification is highly desired
• Experience in all phases of software development lifecycle and IT infrastructure deployments preferred
• Prior experience in PBM, pharmaceutical, or managed healthcare industry is a plus