Marketing Communications Manager

The Suite is a rapidly scaling startup focused on building high-quality professional communities. They are seeking a Marketing Communications Manager to enhance member, sponsor, and prospect communications through effective content strategies and collaboration across teams.

Responsibilities:

• Lead content planning, production, and editorial operations for newsletters and nurture sequences across core Suite audiences, managing calendars, contributors (internal and freelance), and workflow efficiency through clear processes and everyday AI tool usage
• Develop and execute GTM strategies for key initiatives and product launches, collaborating cross-functionally to craft impactful content for awareness, activation, retention, and new sponsorship engagement
• Coordinate with the rest of the marketing team to ensure messaging across organic social and earned channels aligns with lifecycle and brand strategy
• Repurpose internal content into thought leadership, case studies, and demand-gen materials for both outbound and owned channels
• Drive performance for content and prospect nurture across email and web: test messaging, analyze engagement data, and apply insights to improve opens, conversions, and strategic impact, partnering with other marketing team members on flow architecture and analytics
• Own sponsor-facing communications alongside member-facing content, adapting tone and approach as appropriate
• Manage a roster of contractors, freelancers, and internal collaborators to achieve editorial quality and timely delivery

Requirements:

• 5–8 years in content marketing, lifecycle/email marketing, or marketing communications—ideally in membership or community-led organizations where segmentation is critical
• Experience working with lawyers on communications
• Demonstrated ability to own and execute a content calendar end-to-end, including planning, stakeholder alignment, and sign-off
• Strong copywriting and editing skills with a consistent brand voice adaptable to members, sponsors, and prospects
• Deep understanding of email/lifecycle marketing tactics: audience segmentation, nurture and re-engagement flows, and measurement
• Proven ability to translate business and product strategy into high-performing external-facing content
• Power user of marketing automation tools (ideally HubSpot, but other major ESP/CRM platforms welcome)
• Fluent in analytics: comfortable interpreting open/click/conversion data and applying learnings to iterate messaging
• Everyday proficiency in AI content tools, with sound judgment for when human review is essential
• Experience managing a mix of contractors/freelancers and internal contributors; people-leadership or mentoring is a plus
• Comfortable as the voice behind both sponsor- and member-facing communications