Program Manager III - Teaching Kitchen Operations

Cleveland Clinic is recognized as one of the top hospitals in the nation, and they are seeking a Program Manager III to oversee the operations of the Community Teaching Kitchen. In this role, you will manage kitchen activities, collaborate with various stakeholders, and ensure compliance with safety and operational standards.

Responsibilities:

• Oversee the operations and ongoing management of the Community Teaching Kitchen at the Langston Hughes Community Health and Education Center while developing systems and processes that ensure efficient daily operations
• Manage the kitchen schedule, coordinate shared medical appointment activities, maintain safety standards, order and monitor supplies, and serve as the primary liaison with leadership teams utilizing the space
• Collaborate with internal departments and community partners, provide coaching and mentorship to staff, and participate in budget planning and management to support program goals and ensure the successful operation of the teaching kitchen
• Develop, implement, manage, and maintain operational systems and activities
• Serve as a liaison with all levels of the organization and outside the community
• Manage multiple priorities and projects with competing deadlines
• Allocate time to meet completion requirements
• Serve as a coach and mentor for other positions in the department
• Review and monitor adherence to Human Resources policies and corporate compliance procedures
• Teach Kitchen facility management and coordination of programs, staffing, scheduling and resources
• Collaborate with clinicians, educators, patients, community members and other stakeholders to ensure effective program implementation and execution
• Maintain food safety and sterilization standards
• Adherence to healthcare safety and infection-prevention standards
• Oversee facility inspections and food service regulatory compliance
• Other duties as assigned

Requirements:

• Bachelor's Degree in Business Administration, Healthcare Administration or related field and five years of related experience
• OR Master's Degree and four years of experience
• Knowledge of statistical and financial analysis, primary research and business plan development
• Strong presentation, communication and training skills
• Master's degree
• Healthcare settings
• Experience in dietetics, culinary arts, nutrition services, or hospitality services
• Background in food service management, dietary services, and/or nutrition programs