Business Analyst, L2C, US

TechTorch is a technology consulting company focused on redefining the industry with AI-powered solutions. They are seeking a Business Analyst to support the design and delivery of Lead-to-Cash engagements, working alongside experienced practitioners and client stakeholders to drive impactful transformation programs.

Responsibilities:

• Support functional workstreams within broader Lead-to-Cash client initiatives, with a focus on CPQ, pricing strategy, quote generation, and deal lifecycle management
• Co-create future-state L2C processes that support business models, including complex product configurations, services, and bundled offerings
• Take on Product Owner responsibilities for custom AI-agents to ensure they are fit for purpose and effective in solving our clients’ business problems
• Support the design and delivery of AI-driven L2C transformation initiatives, partnering with business and technology stakeholders to embed AI-agents and automation across CPQ, pricing, and revenue operations processes
• Partner with client stakeholders to collect business requirements and translate them into functional specifications, user stories, and system configuration documentation to support solution implementation
• Support the planning and facilitation of working sessions and workshops focused on product configuration models, pricing structures, deal workflows, and approval frameworks
• Drive daily project delivery activities to ensure quality and on-time delivery, coordinating with onshore and offshore teams

Requirements:

• 1–3 years of experience supporting Lead-to-Cash and/or Order-to-Cash transformation initiatives, preferably with a consulting firm
• Demonstrated exposure to front-office and customer-facing processes beyond traditional finance functions
• Foundational knowledge across CPQ, pricing strategy, revenue operations, or deal lifecycle management
• A passion for experimenting with new AI solutions and embedding them into traditional processes and workflows
• Strong analytical and documentation skills — you turn complexity into clarity
• Comfort working in fast-moving, ambiguous environments with multiple stakeholders
• Prior experience as a Product Owner, designing and customizing technology solutions
• Experience working with Private Equity-backed companies and/ or background in the technology/ software industry