About this role

Job Title: Senior AI Architect & Lead Prompt Engineer
Location: Sunnyvale, CA

Key Responsibilities:

AI Architecture & Design: Lead the end-to-end architecture of multi-agent
systems, moving from initial concept to production-grade deployment on Google
Cloud Platform (Google Cloud Platform).
Prompt Engineering & Orchestration: Develop sophisticated prompt
engineering frameworks, including system prompts, few-shot templates, and
output guardrails. Utilize Chain-of-Thought (CoT) prompting and structured
prompt chains for complex reasoning tasks.
Intelligent Dialog Systems: Design conversational interfaces using Dialogflow
and Gemini-powered agents to manage inquiry routing and automated workflow
orchestration.
System Integration: Architect integrations between LLM platforms (Vertex
AI/Gemini) and enterprise CRM/ITSM tools like Salesforce and ServiceNow,
specifically focusing on Telecom-grade inquiry response and ticketing workflows.
RAG & Knowledge Retrieval: Build and optimize RAG (Retrieval-Augmented
Generation) pipelines grounded in internal client policies and technical
documentation.
MLOps & Deployment: Oversee the deployment of microservices using GKE
(Google Kubernetes Engine), Cloud SQL, and Cloud Build, ensuring scalable
and reliable AI performance.

Required Core Expertise:

Qualifications:

Tools & Platforms:

Senior AI Architect & Lead Prompt Engineer

Key skills