Digital Account Manager - Digital Marketing

CoLab is a growing digital marketing agency seeking an experienced Senior Account Manager. The role involves managing client relationships, driving account growth, and ensuring exceptional customer service.

Responsibilities:

• Manage and grow a portfolio of client accounts
• Serve as the primary point of contact for clients, ensuring a high level of satisfaction
• Develop strong client relationships and identify upselling opportunities
• Coordinate with internal teams to ensure successful campaign execution
• Monitor campaign performance and present insights and recommendations to clients
• Resolve client concerns promptly and professionally
• Conduct regular strategy meetings and business reviews with clients

Requirements:

• 3+ years of experience as an Account Manager in a digital marketing agency (mandatory)
• Strong understanding of digital marketing services, including SEO, PPC, Social Media, and Paid Advertising
• Excellent client relationship management and communication skills
• Experience managing multiple accounts simultaneously
• Strong organizational, negotiation, and problem-solving skills
• Ability to thrive in a fast-paced agency environment