Bilingual Customer Service Representative - Spanish-English - Remote USA

Percepta is a global consulting and technology company that emphasizes delivering human customer experiences. They are seeking a Spanish-English Bilingual Customer Service Representative to handle escalated customer calls and ensure exceptional service.

Responsibilities:

• Answer incoming communications from customers
• Conduct research to provide answers for customers to resolve their issues

Requirements:

• 6 months or more of customer services experience
• High school diploma or equivalent
• Great written and verbal communication skills in Spanish-English
• Computer experience
• High speed internet (>15 mbps)