IT Project Manager

Lime is the largest global shared micromobility business, on a mission to build a future where transportation is shared, affordable, and carbon-free. They are seeking an IT Project Manager to lead the operational coordination of corporate network deployments and site management, ensuring smooth project execution and collaboration across teams.

Responsibilities:

• Own the end-to-end project coordination lifecycle for Warehouse and Corporate office lease events, site deployments, relocations, expansions, and decommissions
• Run recurring cross functional, internal planning meetings
• Translate decisions, actions, and dependencies into clearly owned Jira work items and project plans
• Maintain the central source of truth for active sites, including scope, milestones, risks, blockers, ownership, dependencies, and site readiness status
• Balance and assign work across the Network Systems team by reviewing incoming demand, team capacity, project status, and critical-path priorities
• Lead pre-deployment discovery for each site, including floor plans, local points of contact, site access requirements, landlord and certificate-of-insurance requirements, ISP information, and facility constraints
• Coordinate site survey readiness and vendor scheduling, including confirming local escorts, equipment locations, access point placement, network closet requirements, and site-specific installation details
• Partner with Network Systems engineers to convert floor-plan markups and technical requirements into vendor-ready scopes of work
• Manage vendor-facing preparation, including quote collection, purchase coordination, order placement (in partnership with our sourcing team), and installation scheduling for network, cabling, internet, security, and AV services
• Sequence dependencies across internet, networking, AV, and security to ensure work occurs in the correct order and avoids avoidable delays or repeat site visits
• Drive daily follow-up with internal teams, Workplace, Local Operations, Real Estate, ISPs, and installation partners to resolve blockers and maintain momentum
• Maintain high-quality Jira hygiene, non technical deployment documentation, site repositories, status reporting, and closeout records
• Communicate clear and timely project status updates, including site readiness, risks, decisions required, and completion notifications
• Improve repeatability by creating and maintaining standard checklists, intake forms, project templates, communication plans, and closeout procedures
• Participate in the team's on-call rotation, responding to incidents, troubleshooting issues, and contributing to root cause analysis and service reliability improvements
• Respond to and troubleshoot production issues, outages, and critical alerts during assigned on-call shifts
• Escalate incidents as needed and collaborate with team members to restore service
• Document issues and contribute to improvements that reduce recurring incidents
• Be available to provide occasional after-hours, weekend, and holiday support while on call

Requirements:

• 4+ years of experience in technical project management, IT infrastructure project coordination, deployment operations, facilities technology, or a related field
• Demonstrated experience managing multiple concurrent projects across technical, operational, and vendor stakeholders
• Experience coordinating physical infrastructure work such as network deployments, ISP circuits, cabling, security systems, AV, office openings, warehouse launches, or site relocations
• Strong project-management fundamentals, including scope definition, milestone tracking, dependency management, risk escalation, stakeholder follow-up, and project closeout
• Experience using Jira or similar systems to manage work intake, project status, backlogs, and accountability
• Excellent written and verbal communication skills, with the ability to work effectively with technical teams, business partners, and external vendors
• Strong organizational discipline and attention to detail in documentation, reporting, and systems-of-record management
• Ability to operate independently in a fast-paced, globally distributed environment
• Ability to participate in a shared on-call rotation supporting production systems, including occasional after-hours, weekend, and holiday coverage, with responsibility for responding to critical alerts, coordinating escalations to restore service, and documenting issues to help prevent recurrence
• Experience supporting multi-site corporate network or workplace technology deployments
• Familiarity with network infrastructure concepts, ISP provisioning, Wi-Fi, cabling, network closets, physical security, or vendor installation workflows
• Experience working with Real Estate, Workplace, Facilities, or local Operations teams on lease events or site launches
• Experience managing global or multi-region deployment portfolios
• PMP, CAPM, CSM, or comparable project-management certification