Project Manager (Customer Facing) - Remote

CentralSquare Technologies is dedicated to powering public servants and uplifting communities with technology. The Project Manager will oversee planning, directing, and coordinating project activities for Public Safety products, ensuring successful and timely project completion while managing client interactions.

Responsibilities:

• Initiates, plans, executes, controls, and closes projects
• Assembles the project team, assigns individual responsibilities, identifies appropriate resources needed, and develops the schedule to ensure the timely completion of the project
• Subject-matter expert knowledge of the implementation process and contractual language
• Leads technical discussions between product and operations on process improvement for specific modules
• Drives and refines the process
• Assists other PMs on escalations when needed
• Maintains current and identifies new project management tools and/or software to increase productivity
• Leads large group meetings on process and product
• Displays good communication skills with a customer service focus
• Performs all other duties as assigned

Requirements:

• 2+ years of experience in Project Management
• Experience in project management and implementation processes and methodologies (including but not limited to PMBOK and SCRUM)
• Proven track record contributing, creating, and implementing project management processes and methodologies
• Experience and proficiency in deploying, configuring, and/or managing various PM tools for the management of schedules, milestones, risks, issues, forecasts, and revenue
• Must be able to comfortably and effectively present to audiences of various sizes
• Must be able to manage a strategic portfolio including high revenue engagements with little to no supervision
• Must be able to travel up to 25%
• CJIS Clearance
• B.A. or B.S. Degree with PMP and/or CSM certifications preferred