Sr. Director of Product Management

Lexipol is dedicated to creating safer communities and empowering frontline individuals with technology and content. They are seeking a Senior Director of Product Management to lead the strategy and lifecycle management of their Policy product portfolio, ensuring alignment with market needs and driving growth for public safety organizations.

Responsibilities:

• Define and own the multi-year product strategy, ensuring alignment with company growth objectives, evolving market dynamics, and customer needs in the public safety sector
• Lead competitive intelligence, market segmentation, and customer research programs to identify whitespace opportunities and inform strategic positioning
• Develop product positioning and messaging frameworks in partnership with product marketing to ensure differentiated market presence
• Drive pricing strategy across the product portfolio, balancing revenue growth, profitability, and competitive positioning, with recommendations delivered to executive leadership
• Lead, mentor, and develop a team of product managers and technical product owners, establishing a high-performance culture grounded in accountability, customer obsession, and continuous learning
• Define and uphold standards for product management craft across the team — from discovery and requirements to delivery and measurement
• Build team capacity and capability to scale with the organization’s growth, including hiring, onboarding, and performance management
• Serve as a cross-functional leader who aligns engineering, design, marketing, sales, and customer success around shared goals and priorities
• Own the strategic product roadmap across the Policy portfolio, driving prioritization decisions that balance near-term revenue impact with long-term competitive positioning
• Lead efforts around opportunity assessment, business case development, and ROI measurement for new product investments
• Identify and develop organic growth opportunities, including adjacent market expansion, new buyer segments, and platform extensions
• Support partnership evaluation and integration as a subject matter expert on product portfolio fit and capability gaps
• Partner with SMEs, engineering and design leadership to ensure effective end-to-end product development, from discovery through launch and iteration
• Establish standards for requirements definition, user story quality, and acceptance criteria across the product team
• Oversee alpha, beta, and pilot programs for new products and features, ensuring structured learning and feedback loops
• Define and govern the KPI framework for portfolio performance, product adoption, and customer outcomes
• Collaborate with sales, product marketing, marketing, and customer success to develop and execute go-to-market plans that drive new sales, expansions, and renewals
• Guide the sales and customer success teams on product positioning, competitive differentiation, and customer value narratives
• Align product launches and roadmap communications to revenue targets and customer satisfaction metrics

Requirements:

• 10–15 years of SaaS product management experience, with at least 3–5 years in a senior leadership role managing product managers and/or product teams
• Demonstrated track record of defining and executing portfolio-level product strategy for B2B or B2G SaaS products
• Proven experience in pricing strategy, product positioning, and competitive analysis in a dynamic market
• Executive-level written and verbal communication skills, with experience presenting to C-suite
• Strong analytical capabilities, including the ability to build business cases, define KPI frameworks, and translate data into strategic recommendations
• Deep experience in Agile/Scrum product development methodologies and product management tooling
• Demonstrated ability to lead, develop, and scale high-performance product teams
• Experience integrating AI capabilities into product strategy and/or technology products
• Background in public safety, government, or adjacent regulated markets
• Agile certifications: Agile Scrum Product Owner, Scaled Agile, or PMI-ACP
• Pragmatic Marketing certification
• MBA preferred