Our goal is to solve problems and deliver results for our clients. At Cloud and Things, you can be a part of transforming the public sector’s IT environment. Our team is on the forefront of helping to solve the government''s most complex IT challenges. If you are seeking a role that offers the opportunity to work on rewarding projects, consider a career with Cloud and Things. 

*This is an exempt position. Salary commensurate with experience*

Job Title: Business Analyst
Location: Albany, NY (Hybrid)
Duration: 7 Months (with potential for extension)
Start Date: September 7, 2026
Hourly Rate: $65-$85/hour
Application Deadline: July 27, 2026

Overview:

We are seeking a Business Analyst who will support our NYS client with the delivery of an Integrated Eligibility System. This role will lead requirements gathering, business process analysis, and stakeholder collaboration across complex Human Services workstreams, including Child Support. The Business Analyst will translate business needs into validated functional and system requirements and help ensure technology solutions align with program and project objectives.

Duties:

Lead requirements-gathering sessions with subject matter experts, business stakeholders, and technical teams.
Analyze diverse business rules, stakeholder needs, legacy processes, and complex functional domains supporting the Integrated Eligibility System.
Document and validate business, functional, and system requirements throughout the project lifecycle.
Conduct business process analysis and develop As-Is and To-Be process flows, user stories, functional specifications, and wireframes.
Identify, document, and validate system requirements supporting continuous integration and deployment.
Facilitate stakeholder meetings and workgroups to validate requirements, review solutions, and resolve business or functional issues.
Evaluate requirements and prepare recommendations or proposals for best-fit technology solutions.
Collaborate with business and technical teams to support web-based, client-facing applications and ensure solutions align with organizational goals and project objectives.

Mandatory Qualifications:

7+ years experience working on complex projects, including 2+ years in a leadership role as a Business Analyst.
7+ years experience of client-focused business and requirements analysis experience, including working on a team of Business Analysts, conducting requirements-gathering sessions, analyzing requirements, and producing requirements documentation.
7+ years of experience identifying, documenting, and validating system requirements for continuous integration and deployment.
Experience preparing proposals for best-fit technology solutions based on elicited requirements.
2+ years of experience working within an Integrated Eligibility System program across multiple workstreams, including Child Support, in a Health and Human Services setting.
7+ years of experience eliciting, documenting, and validating business and system requirements for large-scale modernization projects, including analysis of legacy systems, business rules, and complex functional domains, with a focus on the Human Services Child Support domain.
7+ years of experience conducting business process analysis and creating requirements documentation, including As-Is and To-Be process flows, user stories, functional specifications, and wireframes, using Blueprint or a similar requirements management tool.
7+ years of experience facilitating stakeholder meetings and workgroups to gather requirements, validate solutions, and support delivery of web-based, client-facing applications.

Ready to make a difference?

We’re eager to connect with qualified candidates committed to delivering results and fostering excellence within client projects.

Cloud and Things complies with all applicable federal, state, and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other category protected by applicable federal, state, or local laws.

AI-Assisted Resume Evaluation Notice
Cloud and Things – Talent Management

Notice to Candidates
Cloud and Things utilizes artificial intelligence (AI) tools to assist our recruiting team in evaluating candidate applications for streamlining; consistency, efficiency, and thoroughness. All hiring decisions are ultimately made by our human recruiting professionals.

How AI Is Used
Our AI tools assist by:

Analyzing resumes against job requirements
Supporting our recruiters in candidate data evaluation
Ensuring consistent review standards across all applications
Important: AI serves as a support tool only. As noted above, all candidate selection and hiring decisions are made by experienced human recruiters. Your unedited resume will be processed by our AI tools as part of this evaluation.

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Cloud and Things Data Handling:

Your information is processed securely and used exclusively for recruitment purposes
Cloud and Things may store your resume in our Applicant Tracking System (ATS) indefinitely for future job matching opportunities
You may opt out of long-term ATS storage by emailing your name and your request to opt out of storing your resume in the ATS to: security@cloudandthings.com
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AI processing data is retained for a maximum of 90 days, after which it is deleted
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Personal data is anonymized or minimized wherever possible during AI processing

Your Participation
By submitting your application, you acknowledge this notice and consent to AI-assisted evaluation as part of our recruitment process. You may opt out only by choosing not to submit your resume for consideration.

Business Analyst

Key skills

About this role