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Caldic North AmericaRemote
Customer Development Manager
United States of America
Full Time
5 hours ago
Visa SponsorKey skills
Ingredient salesProduct positioningSales presentationsMicrosoft PowerPointMicrosoft ExcelMicrosoft WordMicrosoft OutlookCommunicationTime ManagementSales
About this role
Caldic North America is a global leader in distribution solutions, and they are seeking a Customer Development Manager to lead all aspects of the sales process for their accounts. The role involves developing strategies, maintaining customer relationships, and ensuring customer satisfaction within the Food and Beverage industry.
Responsibilities:
- Develop a stratetgy and Sales approach to align with Caldic’s Strategy, Products and Capabilities with potential Customers within the Industry
- Be responsible for setting and executing stretch budget targets that are aligned with the Organizations objectives
- Create and deliver sales presentations to prospective Customers – aligning Caldic’s offerings to their needs
- Meet and exceed established quotas, sales goals, and sales KPIs
- Ensure that customers are satisfied with Company products and services
- Obtain customer feedback and continually work to improve products and services
- Complete and resolve customer requests, complaints, and inquiries
- Provide assistance to support personnel as needed
- Keep management informed of area activities, changes in competitive conditions, and significant issuesComplete required reports and records accurately and promptly
- Additional responsibilities as required
Requirements:
- College degree in Business, Food Science or equivalency is a strong asset
- Minimum 3 years of ingredient sales experience required with a preference for functional and technical ingredients
- Outstanding follow-up skills, including: samples, quotes, technical data packages, presentations, etc
- Ability to ask great questions to identify needs of our Customers and link them to value added, innovative solutions
- Strong communication skills, both external and internal
- Understanding of Company product positioning and competitive conditions
- Strong interpersonal and public relations skills
- A strong track record of success (profitable sales growth)
- Well organized with strong time management abilities
- A great team member, with ability to lead cross functional teams to execute Customer strategies
- Takes the initiative, can work with little supervision
- Good computer skills in windows environment (power point, excel, word, outlook, etc.)