Marketing Operations Manager - Marketo Engineering (Remote)

Cisco is a leading technology company revolutionizing how data and infrastructure connect in the AI era. They are seeking a Marketing Operations Manager – Marketo Engineering to oversee the health and performance of their Marketo environment, improve marketing automation capabilities, and drive operational efficiencies.

Responsibilities:

• Administer the Marketo platform, including database health, email deliverability, campaign operations, and platform monitoring
• Configure, maintain, and troubleshoot integrations across Marketo and connected marketing technologies
• Automate recurring marketing processes using tools such as Openprise to improve efficiency and consistency
• Establish and maintain governance standards, including naming conventions, folder structures, documentation, and version control
• Partner with Marketing Strategy, Sales Operations, and Data teams to ensure reliable, scalable marketing processes
• Provide technical guidance and support for campaign execution, email templates, landing pages, forms, and related assets
• Design, build, and optimize Marketo campaigns, engagement programs, lead nurturing, segmentation, scoring models, and lifecycle programs
• Maintain a scalable architecture that supports future business growth
• Evaluate emerging marketing automation capabilities and recommend new tools or enhancements where appropriate
• Train and mentor stakeholders on Marketo best practices and platform capabilities

Requirements:

• Bachelor's degree in Marketing, Business, Computer Science, or a related discipline with 7+ years of relevant professional experience, or a Master's degree in a related discipline with 4+ years of relevant professional experience
• Marketo Certification(s)
• 4+ years of experience with Marketo or comparable marketing automation platforms
• 3 + years' experience with email deliverability, lead lifecycle, scoring, segmentation, and nurture programs
• Excellent project management skills with the ability to prioritize and manage multiple work streams under tight deadlines
• Familiarity with AGILE/SCRUM process management methodologies
• Prior experience working in B2B SaaS or a high-tech environment
• Ability to train and mentor teams on marketing automation best practices
• Demonstrated success in optimizing and scaling marketing automation systems in a growth environment
• Experience integrating Marketo as part of a larger RevOps infrastructure
• Strong cross-functional collaboration skills with the ability to influence process improvements
• Experience managing integrations between marketing automation and CRM systems (e.g., Salesforce) and other data sources
• Experience with REST / SOAP APIs, Webhooks, JavaScript (or similar technologies)
• Strong problem-solving skills with the ability to troubleshoot complex campaign logic and data flows