Business Systems Support Configuration Analyst I

Intermountain Health is a healthcare organization seeking a Business Systems Configuration Analyst I. This role is responsible for analyzing, designing, configuring, testing, implementing, and supporting healthcare platform software configuration in accordance with business requirements.

Responsibilities:

• Reviews change requests to ensure consistency and compatibility with existing systems
• Troubleshoots configuration issues, and identifies modifications needed to resolve
• Leverages configuration systems, business knowledge, and effective communication skills to implement required business functions with turn-around time within established SLAs
• Analyzes straightforward business requirements and performs system configuration analysis, design, coding, and unit testing following established processes, standards, and procedures
• May develop or assist with the development of prototype configuration to support solutions
• Analyzes and designs configuration needed to meet changing regulatory requirements
• Escalates issues appropriately and resolves escalated issues in the manner and timeframe directed
• Provides estimates with a reasonable level of accuracy to successfully complete activities
• Identifies situations where configuration cannot fully meet the requirements
• Works with management to identify the associated business processes needed
• Provides concise status updates in huddles and regularly documents the status of requests within a change management system according to department processes
• May work independently on assignments as well as collaborating with a team
• Assists with projects at the direction of management
• Acquires and maintains an understanding of the technical and functional architecture of assigned systems

Requirements:

• Two years of experience working with business systems or in healthcare, with a thorough understanding of claims processing and billing
• Intermediate proficiency to demonstrate skills with the Microsoft Office suite including Word and Excel
• Ability to run basic queries and reports
• Willing to work outside core business hours to meet business needs
• Experience with relational databases and data models
• Ability to design basic SQL queries
• Experience in a configuration analyst role