Director, Project Portfolio & Change Management

WGCU Public Media is seeking a Director for Project Portfolio and Change Management to provide strategic leadership for the University’s technology project portfolio and change management functions. This role involves developing governance frameworks and leading complex technology programs that align with institutional priorities.

Responsibilities:

• Establishes and leads the University's technology project portfolio management framework, including project intake, evaluation, governance, resource alignment, tracking, and reporting of technology initiatives
• Develops and maintains an integrated technology project portfolio and provides recommendations regarding prioritization, sequencing, resource allocation, acceleration, deferral, or termination of initiatives based on institutional priorities, value, risk, capacity, and expected benefits
• Facilitates technology governance and portfolio review processes, providing leadership with dashboards, forecasts, decision briefs, and recommendations to support strategic decision-making
• Maintains institutional visibility into technology demand, portfolio capacity, resource constraints, project risks, dependencies, and competing priorities to support strategic decision-making and alignment with University goals
• Establishes project management standards, methodologies, tools, governance practices, and reporting expectations across Information Technology and University departments
• Directly manages strategic, complex, and institution-wide technology programs and projects, ensuring effective governance, delivery oversight, risk management, project health monitoring, and successful implementation
• Ensures technology initiatives have appropriate sponsorship, ownership, resources, stakeholder alignment, and readiness planning to support successful delivery, adoption, and operational outcomes
• Develops and implements an organizational change management framework to support stakeholder engagement, readiness, adoption, and successful integration of technology and process changes
• Provides coaching, tools, and guidance to project managers, business owners, change champions, and University stakeholders to strengthen project and change management capabilities
• Leads the project portfolio and change management team by establishing priorities, service expectations, and operating practices; assigning work; managing performance; and supporting staff development
• Establishes the strategic direction, operating model, priorities, and continuous improvement practices for the Project Portfolio and Change Management function
• Manages office resources, including budgets, staffing plans, consulting needs, technology requirements, vendor relationships, procurement activities, and vendor performance management
• Partners with institutional stakeholders, including academic and administrative leaders, finance, procurement, legal, information security, enterprise architecture, data governance, accessibility, communications, and external partners to achieve strategic objectives
• Develops and maintains policies, procedures, governance documentation, service standards, and performance measures to support effective project portfolio and change management practices

Requirements:

• This position requires either twelve years of directly related full-time experience or, as an alternative, a Bachelor's degree from an accredited institution in Business Administration, Information Technology, Management Information Systems, Organizational Development, or other related field and eight years of full-time experience directly related to the job functions
• Experience in technology projects, programs, portfolios, or organizational change initiatives
• Experience managing cross-functional technology implementations involving multiple departments, stakeholders and external vendors
• Experience supervising or managing a team
• Any appropriate combination of relevant education, experience, and/or certifications may be considered
• Master's Degree from an accredited institution in Project Management, Business Administration, Information Systems, Organizational Development, Higher Education Administration, Communication, or a related field
• Experience leading an IT project management or change management office in higher education
• Experience with enterprise technology and digital transformation initiatives, including ERP, cloud services, cybersecurity, data governance, analytics, and related systems
• Experience managing third-party implementation partners and complex technology contracts
• Experience managing a technology department in a customer service centered environment
• Experience managing a budget, including contract renewal and salary planning
• Experience establishing institutional change-champion networks or communities of practice
• Project Management Professional (PMP®) certification
• Change management certification (e.g., Prosci®, Certified Change Management Professional (CCMP®), or equivalent)
• Advanced project/program management certification (e.g., Program Management Professional (PgMP®), Portfolio Management Professional (PfMP®), PMI Agile Certified Practitioner (PMI-ACP®), or equivalent)