SR Product Designer (Salesforce)

Inclusion Cloud is seeking a Senior Product Designer with solid experience in designing user-centered solutions within the Salesforce ecosystem. The role involves collaborating with Product Managers and Developers to create intuitive and scalable design solutions that meet complex business needs.

Responsibilities:

• Lead the end-to-end design process, from user research and wireframing to prototyping and high-fidelity design
• Design seamless user experiences across Salesforce products (Sales Cloud, Service Cloud, Marketing Cloud, Experience Cloud, etc.)
• Define and apply Salesforce Design System (SLDS) standards and components to ensure consistency and usability
• Partner with cross-functional teams to identify user needs, validate assumptions, and iterate based on feedback
• Create user flows, mockups, and prototypes using Figma or similar tools to communicate design concepts effectively
• Contribute to the continuous improvement of product design processes, usability testing, and accessibility standards
• Ensure that design solutions align with the organizations strategic goals and Salesforce platform constraints

Requirements:

• Bachelors degree in Design, or a related field (or equivalent experience)
• Salesforce certification(s) required: Salesforce Certified User Experience (UX) Designer or Salesforce Certified Platform Strategy Designer
• 5+ years of experience as a Product Designer, UX/UI Designer, or similar role
• Proven experience designing within Salesforce or CRM environments
• Strong portfolio showcasing end-to-end design work with measurable business impact
• Proficiency with design and prototyping tools (e.g., Figma, Sketch, Adobe XD)
• Excellent communication skills and ability to present design rationale in English
• Strong collaboration skills with multidisciplinary teams in agile environments