Computer World Services Corp. (CWS) is seeking a Fractional Director of Product Strategy & Design to help define a new category of human performance technology. The role involves leading product strategy, translating it into execution, and ensuring a cohesive member experience.
Responsibilities:
- Lead product strategy and evolve the long-term product vision
- Translate strategy into product roadmaps, epics, user stories, and development plans
- Lead product discovery, customer research, and journey mapping
- Guide UX/UI direction to create a premium consumer-grade experience
- Own the end-to-end member experience across onboarding, AI coaching, scoring, education, engagement, and retention
- Partner across engineering, design, AI, clinical, marketing, and leadership teams
- Champion a scalable design system and exceptional product quality
- Continuously validate assumptions through customer feedback and analytics
- Monitor emerging trends in AI, digital health, wearables, and human performance
Requirements:
- An experienced product leader with a passion for building consumer products
- Equally comfortable discussing customer psychology, UX, AI, engineering trade-offs, and business strategy
- A systems thinker who thrives in ambiguity and enjoys creating clarity
- A collaborative leader who inspires teams without relying on formal authority
- Someone who believes every feature should have a purpose and every interaction should build trust
- Consumer mobile applications
- Digital health, wellness, or human performance
- AI-enabled products
- Wearables and connected devices
- Subscription platforms
- Behavior-change or coaching products
- Startup or early-stage company experience