Digital Marketing Account Manager

JSA Interactive is a global digital marketing company seeking an experienced Digital Marketing Account Manager to join their team. This role involves overseeing client onboarding, managing digital marketing campaigns, and ensuring client satisfaction while driving measurable results through effective digital strategies.

Responsibilities:

• Client Onboarding & Website Management: Oversee the setup and launch of new client websites, ensuring they are optimized for performance and lead generation. You'll work with designers and developers to deliver
• Google Ads & SEO Oversight: Manage and review client campaigns, ensuring Google Ads and SEO strategies align with business goals. You'll work with media buyers and SEOs to deliver
• Performance Monitoring & Reporting: Regularly track and analyze SEO rankings, Google Analytics insights, and lead generation performance, providing data-driven recommendations
• Client Satisfaction & Growth: Maintain strong client relationships, ensuring satisfaction with services, resolving concerns proactively, and identifying opportunities to upsell or upgrade service tiers
• Problem-Solving & Optimization: Identify issues affecting campaign performance and implement solutions to enhance ROI and overall marketing effectiveness
• Organized & Strategic Execution: Stay ahead of deadlines, manage multiple clients efficiently, and ensure all campaigns align with KPIs and marketing objectives

Requirements:

• Onboarding a client for a new website
• Setting up Google Local Service Ads
• Onboarding a client for a new Google or Facebook ad account
• Onboarding a client for SEO and identifying keywords
• You understand lead generation and call generation for small businesses
• Experience managing digital marketing accounts with owners of local businesses e.g. plumbers, HVAC, lawyers, roofing, landscapers, tree service, electricians, etc
• Experience with digital marketing for local businesses
• Experience with setting up and managing Google Local Service Ads
• Experience in digital marketing, account management, or client services. 3 yrs minimum
• Strong knowledge of Google Ads, SEO, lead generation, and Google Analytics
• Excellent communication skills with a customer-first mindset
• Highly organized and detail-oriented with the ability to manage multiple accounts
• Proactive problem solver with a results-driven approach
• Ability to interpret performance data and make strategic recommendations
• This role is ideal for someone who thrives in a fast-paced environment, enjoys working with clients, and is passionate about delivering real marketing results. If you're organized, performance-driven, and proactive in optimizing campaigns and client satisfaction, we'd love to hear from you!
• Experience with marketing for home services: HVAC, plumbing, electrical, roofing, landscaping, tree service is very helpful
• BONUS: knowledge or experience of the tree care or arborists industry!