Customer Service Representative – Govt Public Trust Clearance - Remote USA

Percepta is committed to providing exceptional customer experiences, and they are seeking a Temporary Customer Service Representative to support government contracts. In this role, you will assist customers in need during national emergencies and provide solutions through various communication channels.

Responsibilities:

• Consult with your neighbors on the available services that can support their situation
• Provide the best solutions for their need via a variety of communication channels that could include voice, email or chat
• Respond to customer inquiries with active listening
• Resolve customer issues with patience and understanding

Requirements:

• 6 months or more of customer services experience
• High school diploma or equivalent
• Computer experience
• You must be a US citizen