Remote Customer Service Representative

Afni, Inc. is a company that believes in investing in the success of its employees. They are seeking a Remote Customer Service Representative who will handle inbound calls for wireless customer service, providing assistance and troubleshooting to customers.

Responsibilities:

• Deliver world-class customer service to inbound callers
• Utilize product knowledge to troubleshoot and solve customer concerns with both empathy and efficiency
• Processing of orders
• Updating accounts
• Updating records
• Effective multitasking
• Strong attention to detail

Requirements:

• You must live in Wisconsin
• Deliver world-class customer service to inbound callers
• Utilize product knowledge to troubleshoot and solve customer concerns with both empathy and efficiency
• Process orders, update accounts, and update records
• Effective multitasking
• Strong attention to detail