Senior Product Operations & Reporting Manager

Ping Identity is a company focused on making digital experiences secure and seamless. The Product Operations & Reporting Sr. Manager will work closely with Product Management and Engineering to enhance operational efficiency and transparency through critical reporting and process improvements.

Responsibilities:

• Drive key Product organization operational cadences such as Product QBR and product planning processes
• Gather Product Management requirements for product planning tool enhancements and convey to technical team who configures changes
• Proactively identify opportunities for process improvement across the Product Management organization and leverage GenAI to think creatively and lead the design and implementation of these solutions
• Establish and track key performance metrics used to assess product performance, including financial performance, operational performance, product usage and adoption, and other product related metrics
• Work closely with team members to compile regular reporting packages and collaborate on new analysis areas
• Lead ad-hoc product management programs and initiatives to increase organizational efficiency and effectiveness

Requirements:

• BA/BS degree in Economics, Finance, Statistics, MIS, Business Administration or related analytical field
• 5+ years of experience in management consulting, operations, program management, or finance; familiarity with enterprise software/SaaS industry a plus
• Experience using GenAI tools (e.g., Glean, Gemini), Excel, PowerPoint and/or Google Suite to conduct analyses, create reporting, and effectively communicate key insights and takeaways
• Excellent quantitative and financial modeling skills as well as ability to effectively present and communicate insights and recommendations
• Strong organizational and project management skills
• Light to moderate travel may be required