Senior Engagement Manager, AI Solutions Delivery

Workday is a leading AI platform for managing people, money, and agents, and they are seeking a Senior Engagement Manager for AI Solutions Delivery. This role involves leading AI solution deployments, ensuring successful implementation outcomes, and collaborating with various teams to drive delivery excellence and customer value.

Responsibilities:

• Lead one or more AI solution deployments concurrently, including Workday AI products and acquired solutions (e.g., HiredScore, Evisort)
• Own end-to-end delivery execution, ensuring on-time, on-budget, and high-quality implementations aligned to the AI Delivery Framework
• Partner with Consulting, Product, and Customer AI teams to triage and resolve issues related to model performance, data quality, and AI governance
• Present at Executive Steering Committees, providing transparency on AI risks, model outcomes, and adoption progress
• Support pre-sales activities as requested, helping shape delivery approaches and Statements of Work for AI-enabled opportunities
• Coach and mentor Workday and partner resources in AI deployment practices, data literacy, and model lifecycle management
• Contribute to the ongoing evolution of the Workday AI Delivery Framework by bringing field learnings to refine methodology, tools, and best practices
• Facilitate the transition from deployment to steady-state operations, ensuring a seamless handoff to the CSM and Workday Support teams