Engagement Manager - HCM Implementation - US Markets

Darwinbox is the fastest-growing HR technology platform, focused on employee experience and customer success. The Engagement Manager will act as a trusted advisor to enterprise customers, leading HCM transformation programs and ensuring successful adoption of the platform.

Responsibilities:

• Leading enterprise HCM transformation programs from discovery through adoption
• Challenging legacy processes and driving transformation conversations
• Influencing senior stakeholders with clarity and credibility
• Working closely with internal teams to shape customer outcomes
• Balancing customer expectations, scalability, product capabilities, and operational realities

Requirements:

• Strong stakeholder management and executive communication skills
• Consulting mindset with ability to drive transformation conversations
• Strong customer advocacy and product-oriented thinking
• Data-driven and automation-first approach to problem solving