Manager - Enterprise Strategy & Business Development

Methodist Le Bonheur Healthcare is a leading healthcare organization serving the needs of Memphis and the Mid-South. The Manager - Enterprise Strategy & Business Development is responsible for overseeing strategic initiatives, providing analyses and recommendations to senior leadership, and managing multiple projects to enhance the organization's competitive position.

Responsibilities:

• Manages multiple projects simultaneously in a timely and accurate manner and works independently in a fast-paced environment
• Oversees and facilitates process design for system strategic planning by assisting in development of strategy documents, validating and reporting project level progress, providing timely and accurate data to advise key stakeholders on market position, past performance, future industry/market trends and business direction
• Oversees data collection, validation and production of high-quality qualitative and quantitative assessments and analyses to support strategic planning initiatives, business unit planning and program development
• Synthesizes complex information to communicate project deliverables, develop recommendations and enable informed decision-making for executive, strategic, operational, or clinical leaders across the system for planning related projects
• Identifies and analyzes new business opportunities to promote strategic initiatives across a range of divisions and operating units
• Develops system utilization trends and assists in analyzing return on investment for growth initiatives
• Develops and implements cross-functional data strategies in support of company-wide goals
• Manages the development of certificate of need (CON) strategy, applications and responses to competitor applications. Writes and/or supervises the development of CON applications
• Adheres to best practice approaches to project management including developing a project plan, process mapping to understand key pain points and opportunities, developing implementation plans, managing against timelines and providing timely updates on project status. Develops applicable process and outcome metrics to measure project success
• Prepares and delivers presentations to senior executives, paying careful attention to style nuances and preferences for each presenter or audience
• Hires, develops, coaches and retains a competent, productive and quality conscious staff, setting staff up for success while being responsible for the work quality, timeliness, attention to detail, messaging to audiences and teamwork
• Works to elevate the technical and non-technical knowledge within the department through organizing or supporting team forums and best-practice sharing activities

Requirements:

• Bachelor's Degree
• Five (5) years of progressively responsible work experience which includes at least three (3) years of experience in strategic planning, consulting, data analysis, and project management working in healthcare strategy for organizations such as health systems, provider groups, health plans, strategy or management consulting
• Experience managing, coaching, and developing individual contributors to achieve organizational goals
• Technical expertise in at least 3 of the following focuses is required: healthcare strategic planning, service line strategy, healthcare customer experience, digital & virtual health, provider network planning, payer strategy, partnerships, or post-partnership integration
• Experience with high-level financial modeling to assist with organizational strategic decision making
• Prior experience deploying a hypothesis-based problem-solving approach from problem statement definition to defining implementation next steps
• Demonstrates high level of skill and proficiency in verbal and written communication, facilitation, coordination and interpersonal skills, especially as these skills pertain to other professionals across the healthcare system
• Ability to develop forecasting and modeling tools to assist leaders in predicting trends to inform business development, facility and technology planning
• Demonstrates a high degree of customer focus, relationship building, and customer engagement; adept at anticipating the needs of key clients and taking a proactive approach to relationship/project management
• Excellent data analysis and computer skills in core programs (PowerPoint, Excel, Word, relevant data analysis and data visualization programs) are required
• Advanced ability to translate findings or direction into executive level presentations
• Ability to effectively organize, lead, delegate and supervise
• Demonstrates commitment to integrating Methodist culture in all internal and external customer interactions
• Hypothesis-based approach to problem solving for the organization's strategic priorities. This may include enterprise strategic planning, business development, or general strategic projects as identified. The ability to be a healthcare strategy generalist and learn new areas is required
• Ability to deploy technical expertise in at least 3 of the following areas: healthcare strategic planning, service line strategy, healthcare customer experience, digital & virtual health, provider network planning, payer strategy, partnerships, or post-partnership integration
• Ability to prepare high-level financial models independently (e.g. revenue, cost, margin analyses) and to prepare advanced financial models in partnership with system Finance leaders
• Master's Degree
• Seven (7) years in healthcare strategy or consulting with leadership experience
• Experience with core healthcare datasets
• Familiarity with Certificate of Need (“CON”) application process and monitoring of competitor applications