Project Manager, Pharmacy Benefits

NFP, an Aon company, is a recognized leader in providing consultative solutions for risk and workforce management. As a Project Manager at NFP Rx Solution, you will lead initiatives aimed at optimizing prescription benefits for self-funded employers, collaborating with various stakeholders to implement effective programs.

Responsibilities:

• Manage the end to end process of winning and implementing new business; including the RFP process, all contracts and redlines, implementation with PBM or carrier, QA testing, and VPS product implementation
• Manage the process for market checks and renewals of existing business
• Lead project initiatives with key collaborators and define project objectives, scope, and deliverables
• Communicate externally as a representative of the company sharing project updates, requests, deliverables, and 'Our Value Added Service'
• Proficient in PBM marketplace, including carrier contracts and services
• Monitor project progress, identify potential risks, and implement mitigation strategies
• Collaborate with department heads to identify and assign skilled team members to projects
• Implement and enforce quality assurance processes to ensure deliverables meet client expectations
• Manage changes to project scope, schedule, and costs effectively
• Maintain detailed project documentation, including project plans, meeting minutes, and status reports
• Present a positive image of self and of VPS / NFP, in and out of the office

Requirements:

• Thorough knowledge of the Employee Benefits industry, and PBM specifically
• Ability to interpret industry policies and contract documents, proposals, and other documentation
• Ability to respond efficiently and accurately to common inquiries or complaints from customers or carrier
• Ability to effectively present information to insured clients and their respective carriers
• Excellent oral and written communication skills and command of the English language
• Ability to apply basic mathematical concepts such as percentages, adding, subtracting, multiplying and division to required tasks
• High degree of critical thinking, organizational and decision making skills
• High degree of initiative
• High degree of attention to detail
• Ability to function independently with minimal supervision
• Ability to prioritize multiple projects and meet objectives and deadlines established by supervisor and clients, often with short turnaround times
• Ability to maintain positive and beneficial relationships with department staff, numerous internal departments, external customers, agents, and subscribers
• Proficiency in MS Teams, Excel, Word, Outlook, and PowerPoint
• Ability to comply with company confidentiality requirements as well as with HIPAA and other applicable government regulations
• Excellent leadership skills
• Bachelor's degree preferred
• Prefer 5 years' experience in PBM or related industry experience in project management