Vice President, Product Design

CCC Intelligent Solutions Inc. is a leading cloud platform for the multi-trillion-dollar insurance economy, creating intelligent experiences for various stakeholders. The Vice President, Product Design, will lead design transformation, establish design as a strategic partner, and integrate AI into design workflows to enhance customer experience and product strategy.

Responsibilities:

• Design leadership & transformation: Evolve design from a reactive service model to a proactive, product-shaping partner; establish operating models across design, research, design systems, and design operations; drive prioritization, accountability, and delivery rigor
• Enterprise design systems: Build and scale a unified, enterprise-wide design system that improves consistency, reduces fragmentation, and accelerates delivery across products and teams
• AI-forward design: Integrate AI into design workflows, prototyping, and experimentation; apply experience designing and shipping AI-enabled products; help define how AI accelerates experience development
• Product & engineering partnership: Partner with Product Management and Engineering leadership; elevate design’s role in roadmap planning, experience strategy, and solution development; strengthen the PM–Design–Engineering triad across product teams
• Customer engagement & prototyping: Increase early customer involvement through design partner groups and rapid experimentation; emphasize prototyping to de-risk concepts and accelerate learning; improve adoption and engagement through stronger experience design
• People leadership: Lead, coach, and develop a large design organization; balance hands-on leadership with organization-building and talent development; influence across teams with conviction, collaboration, and cultural sensitivity

Requirements:

• 10+ years of experience leading product design in complex, enterprise environments — proven ability to partner with Product and Engineering leaders to define vision and deliver intuitive, scalable experiences across sophisticated platforms
• Former hands-on designer who has progressed into senior design leadership
• Proven track record transforming design organizations and establishing design as a strategic capability
• Experience operating at enterprise scale, with an understanding of enterprise pace, constraints, and risk
• Deep experience building and scaling design systems
• Practical experience applying AI to design and product workflows; experience designing and shipping AI-enabled products preferred
• Strong, pragmatic leader with conviction and presence, balanced by collaboration and cultural awareness; coachable, impact-oriented, and execution-focused
• Open to candidates with blended backgrounds in design and product management; industry-specific experience helpful but not required
• Experience designing and shipping AI-enabled products preferred