Pet-Ag, Inc.Remote
Manager Customer Accounts- F&F, Pet Distribution
United States of America
Full Time
1 week ago
$93,000 - $139,000 USD
No H1B
Key skills
Sales in animal health or pet industryOmnichannel salesDigital and eCommerce demand generationCustomer relationship managementProduct knowledge in pet or animal health productsMicrosoft Office ExcelMicrosoft Office PowerPointMicrosoft Office WordMicrosoft Office OutlookTerritory managementMarket analysis and competitive intelligenceGo-to-market strategy developmentGoLeadershipCommunicationNegotiationSales
About this role
Pet-Ag, Inc. is part of PBI-Gordon Companies, focusing on people, pets, and the places they go. The Manager, Customer Accounts role involves managing key accounts and ensuring that company offerings meet customer needs while driving profitable growth through effective strategies and relationship management.
Responsibilities:
- Achieve or exceed sales targets across assigned product lines by maintaining, growing, and expanding the existing customer base within designated channels
- Serve as a technical expert by providing advanced product knowledge and problem-solving support to customers, ensuring effective use and application of products while maintaining current, in-depth expertise across all product lines
- Develop and execute channel-specific selling strategies that drive sustainable top-line revenue growth
- Provide actionable market insights to Sales and Marketing teams regarding competitive activity, customer trends, and evolving market conditions
- Develop and deliver advanced go-to-market plans that demonstrate strong business acumen and the ability to influence and align stakeholders across the organization
- Plan, deploy, and manage trade and promotional resources to deliver measurable results and strong ROI in alignment with the approved business plan
- Demonstrate top-tier leadership behaviors by acting with an ownership mindset and accountability for results
- Build strong, consultative customer relationships by asking insightful questions to uncover opportunities and translating them into executable business plans
- Exhibit expert-level negotiation and relationship-building skills to drive mutually beneficial partnerships with customers
- Perform additional duties assigned to support business objectives
- Follow all company safety policies and procedures
- Participate in required safety training
- Report unsafe conditions, near misses, and incidents promptly
Requirements:
- Bachelor's degree in Sales, Management, Business, or a related field, or an equivalent combination of education and relevant experience
- 3–5 years of progressive sales experience within the animal health, pet, or related industry
- Understanding of the omnichannel sales landscape, with the ability to generate demand through digital and eCommerce channels
- Highly developed customer service skills with a proven ability to build, maintain, and grow strong client relationships
- Results-oriented self-starter with a solution-focused mindset and the ability to operate independently
- Excellent verbal and written communication skills, including storytelling and executive-level presentation capabilities
- Demonstrated ability to prioritize, plan, and organize daily, weekly, and monthly territory activities, including travel
- Strong proficiency in Microsoft Office applications, including Excel, PowerPoint, Word, and Outlook
- Willingness and ability to travel extensively, with expected travel ranging from 25%–70%
- 1 year of headquarters (HQ) responsibility supporting key Farm & Feed and/or Pet Distribution customers is preferred