Implementation Project Manager

MBO Partners is a leading platform for independent professionals and enterprise organizations, dedicated to shaping the future of work. The Implementation Project Manager will lead client program implementations, drive operational excellence, and serve as a strategic partner to ensure seamless delivery of solutions that support MBO’s growth.

Responsibilities:

• Lead the end-to-end management of client program implementations, including discovery, planning, execution, and closure
• Create and maintain project plans, schedules, deliverables, and status reports to ensure alignment and visibility across stakeholders
• Partner with internal teams and third parties to design and deliver solutions that meet client requirements and are aligned with MBO’s best practices
• Facilitate data and workflow reviews to uncover risks, validate requirements, and ensure operational readiness
• Drive client onboarding and program go-lives, ensuring projects are delivered on time, within scope, and with high adoption rates
• Identify and execute cross-functional initiatives that enhance operational efficiency, reduce risk, and drive organizational effectiveness
• Establish and implement scalable processes, tools, and methodologies that support sustainable growth and continuous improvement
• Lead change management efforts, engaging stakeholders to ensure adoption of new processes, systems, and cultural practices
• Maintain visibility into organizational priorities by tracking deliverables, facilitating workstream meetings, and ensuring integration across teams
• Create deliverables and reference materials that enable teams to perform their roles effectively and consistently
• Serve as a consultative partner and advocate for both the client and MBO teams, fostering trust and alignment
• Influence and engage cross-functional stakeholders, from individual contributors to executives, to drive successful outcomes
• Communicate project milestones, risks, and decisions in a clear, proactive, and professional manner

Requirements:

• Bachelor's degree in Business, Human Resources, Finance, Information systems or another related field required
• 7-10 years of experience in a relevant industry where strong Account and Project Management skills were utilized to implement new client programs with larger multifaceted organizations and multiple stakeholders
• Proven success leading complex, cross-functional implementations from strategy to execution
• Strong analytical, organizational, and problem-solving skills
• Excellent communication, presentation, and stakeholder engagement skills
• Experience working in a customer focused environment to drive client programs and deliver solutions that are highly adopted
• Ability to thrive in a fast-paced environment while managing multiple priorities with a client-service orientation
• Proficiency in Microsoft Office Suite (Excel, Visio, Project), Salesforce, and project/task management tools
• Experience with contingent labor programs, Managed Service Providers (MSP), and Vendor Management Systems (VMS) related to the contract workforce
• Knowledge of HR law, federal / state wage laws, and general pay policies, procedures, and regulations
• An understanding of the staffing and consulting industries
• Professional certifications (PMP, CCWP, PHR)