Key skills
GoGolangSQLAWSTerraformSaaS
About this role
Sigma360 is a Series-B company that delivers software and data to combat financial crime within global financial institutions. They are seeking a Senior Site Reliability Engineer to help safeguard the availability, performance, and resilience of their platform by improving systems and owning incident response processes.
Responsibilities:
- Profile production systems to identify performance issues or bugs by analyzing SQL queries and database performance, profiling application waits, tuning networks for latency
- Partner with our DevOps and Engineering teams across the full incident lifecycle: drive response during live incidents, run blameless post-incident reviews, and turn each operational surprise into durable improvements in code, runbooks, or tooling
- Improve the signal-to-noise ratio of our alerting by tuning thresholds, removing duplicate or low-value alerts, and codifying SLOs/SLAs that reflect actual customer impact
- Build and operate the observability stack to allow engineers across the company to answer their own questions about production
- Maintain and evolve our AWS infrastructure through Terraform, with a focus on safe, reviewable changes and reproducible environments
Requirements:
- 5+ years of experience in an SRE, Production Engineering, DevOps, or similar role supporting production systems at meaningful scale (includes software development positions that had an on-call rotation)
- Degree in Computer Science or a closely related field
- Proficiency in Go / Golang, relational databases / SQL, and a scripting language of your choice
- AWS expertise, including containerized workloads on managed services
- Strong debugging skills inside of distributed backend systems
- Passion for improving observability and monitoring of production systems (ideally across multiple observability platforms)
- Experience participating in an on-call rotation, including incident command and post-incident review
- US-based
- Background in financial services, payments, or regulatory technology
- Experience at an Enterprise SaaS firm