Senior Site Reliability Engineer - Oracle Health (US CITIZEN)

Oracle is a leading company in AI and cloud solutions, dedicated to powering innovations in healthcare technology. The Site Reliability Engineer will build and operate reliable cloud-native platforms and services, collaborating across teams to ensure system resilience and performance.

Responsibilities:

• Design, build, test, and operate reliable cloud infrastructure, platform capabilities, and services on Oracle Cloud Infrastructure and legacy deployment models
• Partner with software engineering teams to develop scalable, resilient services, APIs, integrations, and distributed systems
• Forecast capacity needs, analyze service trends, and take proactive steps to ensure systems can support current and future workloads
• Monitor service health, availability, latency, performance, and capacity using observability and reporting tools
• Define and maintain meaningful SLIs, SLOs, KPIs, dashboards, alerts, and runbooks for production services
• Improve service resilience through backup and restore validation, disaster recovery planning, secrets handling, patching, and least-privilege access practices
• Participate in incident response, troubleshooting, root cause analysis, postmortems, and follow-up remediation
• Develop automation, scripts, and tooling to support provisioning, deployment, monitoring, metrics collection, mitigation, and remediation
• Support safe release practices, including CI/CD, infrastructure automation, canary or blue-green deployments, rollback planning, and operational readiness reviews
• Investigate and debug issues across applications, infrastructure, services, and dependencies to help teams meet service level objectives
• Identify performance bottlenecks and reliability risks, then recommend and implement improvements
• Collaborate with product managers, architects, engineers, security, operations, and customer teams to deliver secure, customer-focused healthcare solutions
• Support modernization efforts involving cloud-native architectures, healthcare interoperability, large-scale healthcare data platforms, and AI-enabled capabilities
• Communicate service health, operational risks, capacity concerns, and the potential impact of infrastructure, feature, or tooling changes
• Contribute to documentation, runbooks, incident records, operational standards, and knowledge sharing
• Participate in on-call rotations and operational support for production services

Requirements:

• Applicants are required to read, write, and speak the following languages: English
• Does this position require a security clearance?: Yes
• Years: 6 to 10+ years
• Design, build, test, and operate reliable cloud infrastructure, platform capabilities, and services on Oracle Cloud Infrastructure and legacy deployment models
• Partner with software engineering teams to develop scalable, resilient services, APIs, integrations, and distributed systems
• Forecast capacity needs, analyze service trends, and take proactive steps to ensure systems can support current and future workloads
• Monitor service health, availability, latency, performance, and capacity using observability and reporting tools
• Define and maintain meaningful SLIs, SLOs, KPIs, dashboards, alerts, and runbooks for production services
• Improve service resilience through backup and restore validation, disaster recovery planning, secrets handling, patching, and least-privilege access practices
• Participate in incident response, troubleshooting, root cause analysis, postmortems, and follow-up remediation
• Develop automation, scripts, and tooling to support provisioning, deployment, monitoring, metrics collection, mitigation, and remediation
• Support safe release practices, including CI/CD, infrastructure automation, canary or blue-green deployments, rollback planning, and operational readiness reviews
• Investigate and debug issues across applications, infrastructure, services, and dependencies to help teams meet service level objectives
• Identify performance bottlenecks and reliability risks, then recommend and implement improvements
• Collaborate with product managers, architects, engineers, security, operations, and customer teams to deliver secure, customer-focused healthcare solutions
• Support modernization efforts involving cloud-native architectures, healthcare interoperability, large-scale healthcare data platforms, and AI-enabled capabilities
• Communicate service health, operational risks, capacity concerns, and the potential impact of infrastructure, feature, or tooling changes
• Contribute to documentation, runbooks, incident records, operational standards, and knowledge sharing
• Participate in on-call rotations and operational support for production services
• Linux and networking: Processes, filesystems, systemd, DNS, TCP/IP, TLS, HTTP, load balancers, proxies, and basic database behavior
• Kubernetes operations: Deployments, Services/Ingress, ConfigMaps/Secrets, RBAC, resource requests/limits, probes, autoscaling, persistent storage, Helm/Kustomize, container troubleshooting, and effective kubectl troubleshooting
• Cloud and infrastructure-as-code: Oracle Cloud Infrastructure OCI or other cloud experience (AWS, GCP, Azure), IAM, networks, compute, managed Kubernetes, Terraform, and configuration automation such as Ansible
• Delivery engineering: Git, GitHub, container images/registries, CI/CD, safe release practices including canary deployments, blue-green deployments, rollback strategies, operational readiness, and ideally GitOps
• Observability and reliability: Metrics, logs, traces, dashboards, useful alerts, SLIs/SLOs, error budgets, KPIs, incident response, on-call support, runbooks, postmortems, capacity planning, and performance tuning
• Automation: Strong Bash/Shell scripting and Python experience; PowerShell and Go are useful differentiators. Focus on eliminating recurring toil through code, scripting, and repeatable automation
• Security and recovery: Least-privilege access, secrets handling, image/dependency hygiene, patching, vulnerability remediation, backup/restore, and disaster-recovery testing
• Collaboration and communication: Calm incident communication, clear root-cause analysis, collaboration with developers, technical communication, knowledge sharing, and influencing systems toward simpler, safer operations
• Healthcare and data systems are strongly preferred: SQL, healthcare technology operations, healthcare interoperability, and familiarity with FHIR, HL7, or large-scale healthcare data platforms