ServiceNow Project Manager

HireOn Tech is seeking a ServiceNow Project Manager to manage and execute all aspects of ServiceNow modernization technology projects. The role involves collaborating with teams on project planning, stakeholder engagement, and ensuring quality standards are met throughout the project lifecycle.

Responsibilities:

• Collaborate with teams on end-to-end ServiceNow projects, including planning, scheduling, resource allocation, and risk management
• Develop and maintain project plans, timelines, and status reports in partnership with the ServiceNow team and ensure projects meet quality standards and comply with Client policies
• Collaborate with business units, IT teams, and external vendors to gather requirements and define project scope
• Communicate project progress, risks, and issues to stakeholders and leadership
• Knowledge of the ServiceNow Platform and modules (PSDS, ITSM, ITOM, CRM, HRSD, CMDB) and ensure from the client side that ServiceNow consultants' adherence to ServiceNow best practices and governance standards setup for with the MTA Teams
• Strategic thinking and problem-solving, ability to manage multiple priorities in a fast-paced environment, and strong analytical and organizational skills

Requirements:

• Bachelor's degree in a related discipline
• Eight years' experience in the appropriate specialties
• Minimum of two years' experience as a project manager
• Sound understanding of technical issues
• Outstanding planning skills (experience in preparation of project plans a must)
• Scheduling, implementation, and evaluation skills
• Excellent ability to communicate verbally and in writing with the user community and the technical staff
• Knowledge of the ServiceNow Platform and modules (PSDS, ITSM, ITOM, CRM, HRSD, CMDB)
• Ability to manage multiple priorities in a fast-paced environment
• Strong analytical and organizational skills
• PMP certification