Change Manager (Marketing Operations Transformation)

Dice is seeking an experienced Change Manager to support a large-scale Marketing Operations Transformation initiative. The role focuses on standardizing processes, scaling operations, and driving adoption of new marketing technologies and AI-enabled capabilities while partnering closely with cross-functional teams.

Responsibilities:

• Develop and execute scalable change management strategies across multiple concurrent initiatives
• Assess organizational impacts across people, process, technology, and data
• Drive readiness activities and ensure successful adoption of new capabilities and ways of working
• Identify, manage, and mitigate resistance to change
• Establish repeatable frameworks, tools, and best practices for enterprise-wide change initiatives
• Partner with business leaders, program teams, and stakeholders to drive alignment and engagement
• Build and execute stakeholder management and communication plans
• Lead executive communications, presentations, and change-related messaging
• Facilitate workshops and alignment sessions across business and technology teams
• Design and deliver training programs, user guides, and enablement resources
• Support end-user readiness and adoption initiatives
• Measure training effectiveness and continuously improve adoption strategies
• Embed change management activities into overall project and program plans
• Support CRM enhancement planning, deployment readiness, and release coordination
• Help prepare teams for AI-enabled workflows and evolving marketing technologies
• Track adoption metrics and recommend actions to improve utilization and business outcomes

Requirements:

• 10+ years of experience leading change management initiatives within marketing organizations
• Prosci Change Management Certification
• Proven experience supporting large-scale technology transformation programs
• Strong project management and organizational skills
• Experience creating communications, training programs, and stakeholder engagement strategies
• Demonstrated success driving adoption and organizational readiness in complex enterprise environments
• Exceptional communication, facilitation, and presentation skills
• Organizational Change Management (OCM) expertise
• Corporate communications experience
• Agile project experience
• Experience supporting MarTech platforms, CRM implementations, or digital transformation programs
• Familiarity with AI-enabled business transformation initiatives