Senior Product Manager, Mobile Experience

Salesforce is the #1 AI CRM, dedicated to transforming how organizations support and optimize their critical workforce through innovative mobile experiences. As a Senior Product Manager for Mobile, you will contribute to developing consumer-grade mobile solutions that enhance productivity and address the needs of frontline workers.

Responsibilities:

• Contribute to the Mobile Product Strategy: Partner with the Mobile Team Lead to execute the product roadmap, supporting features that enhance productivity, streamline data entry, and improve the overall field user experience in alignment with the broader mobile vision
• Collaborative Product Alignment: Support cross-functional product leaders and the Mobile team in ensuring the interface seamlessly integrates with complex backend workflows and operational data, upholding the "Maximize human performance" standard
• Support Agentic Mobile Guidance: Contribute to the embedding of AI Agents directly into the mobile experience, focusing on hands-free/voice/vision capabilities that enable workers to resolve issues and optimize tasks through natural language
• Reduce Mobile Friction: Collaborate with engineering teams to deliver an integrated, offline-capable mobile experience, supporting the team's goal of replacing fragmented legacy tools with a unified, high-performance interface
• Effectively Manage Ambiguity and Change: Thrive in a fast-evolving, "0→1" product environment, quickly adapting and pivoting product strategy across what you are accountable for as user behaviors and platform capabilities mature
• Team-Focused Execution: Take accountability for assigned workstreams to deliver exceptional results, translating complex integration challenges into clear, executable product requirements (PRDs) that support the collective mobile strategy
• Be the Voice of the User: Spend time in the field with mobile workers to deeply understand their real-world environment, translating user empathy into strong product judgment and design decisions that improve the field service experience