Own operational understanding of the shop experience end to end.
Support adjacent teams.
Keep the customer experience front of mind.
Stay on top of performance, functionality, and flows.
Protect the roadmap.
Requirements
Deep, hands-on Shopify knowledge from a technical angle: architecture, platform limits, how apps and custom apps work, and how the pieces fit in a more complex setup.
A working command of web performance (Lighthouse, render time): what the metrics mean and how to improve them.
A practical, everyday use of AI.
A security mindset: GDPR, DPAs, and sound data handling factored into how you scope work.
The judgment and spine to take ownership of ambiguous asks and to push back on low-value priorities while staying collaborative.