Sales and Telemarketing Executive/Manager – with MBA qualification

Infinity International Processing Services, Inc. provides mortgage outsourcing, quality assurance, knowledge process outsourcing, and business process outsourcing services to global clients. The Telemarketing Executive/Manager will generate sales opportunities through outbound and inbound communication, explain the company’s services, maintain CRM records, schedule appointments, and track leads through closure and project implementation.

Responsibilities:

• Perform outbound telephone calls to prospects to identify and create sales opportunities
• Explain Infinity’s services (post/pre close qc, due diligence services) , USPs and convince prospects to outsource services to Infinity
• Keep accurate and detailed records of calls made and results achieved
• Maintain and update records of contacts, discussion and status in the CRM
• Research, identify and contact prospective clients for Infinity’s services
• Respond promptly for request for brochures, pricing or more service information in consultation with senior management
• Schedule appointments or webconferences

for Senior sales representatives to meet with prospective customers

• Receive and respond appropriately to inbound telephone calls and email enquiries
• Track each lead upto closure and project implementation

Requirements:

• MBA with minimum One year sales experience in mortgage industry
• Outbound calling or customer service experience
• Should have a passion for marketing and sales over phone
• Requires a good voice pitch and selling skills
• Excellent communication skills and strong telephone manner
• Proven track record in a sales environment
• Good attention to detail
• Computer literate and experience in database navigation
• Ability to write detailed follow up notes for business reporting
• Mature attitude with a capability to discuss business issues
• Confident, selfmotivated, friendly personality and team player
• Thrive in a team environment and work well with others
• Knowledge of Mortgage/Healthcare industry an advantage