Salesforce Project Manager - PMP - Public Sector/Govt Cloud

FormativGroup is seeking an experienced Salesforce Project Manager with deep expertise leading Public Sector and Government Cloud implementations. This role is responsible for managing the full project lifecycle across complex Salesforce engagements, including scope, timeline, resources, budget, deliverables, risk management, stakeholder communications, and escalations, while consistently driving successful client outcomes and delivery excellence.

Responsibilities:

• Lead end-to-end Salesforce Government Cloud and Public Sector implementation projects across the full SDLC and Agile delivery lifecycle
• Manage project scope, schedule, financials, risks, dependencies, deliverables, resource planning, and overall client expectations throughout the engagement lifecycle
• Drive successful delivery of complex multi-cloud, multi-integration Salesforce initiatives involving cross-functional and distributed teams
• Serve as the primary point of contact for client stakeholders, facilitating executive-level communications, status reporting, workshops, governance meetings, and delivery reviews
• Collaborate closely with solution architects, business analysts, developers, QA teams, and leadership to validate technical and functional solution strategies
• Monitor project health through KPIs, financial tracking, RAID logs, sprint metrics, and delivery milestones while proactively mitigating risks and resolving escalations
• Lead Agile ceremonies including sprint planning, backlog refinement, standups, retrospectives, and release planning activities
• Ensure adherence to Salesforce implementation best practices, governance standards, compliance requirements, and delivery methodologies
• Support project solutioning activities including requirements gathering, estimation, roadmap planning, implementation strategy, and change management
• Participate in pre-sales and business development activities including scoping workshops, statement of work reviews, effort estimation, and client presentations
• Provide leadership and mentorship to delivery teams, including offshore and remote resources, while fostering accountability, collaboration, and continuous improvement
• Coordinate deployment readiness, testing activities, UAT support, release management, and production cutover planning
• Maintain strong client relationships while positioning FormativGroup as a trusted advisor and strategic delivery partner

Requirements:

• Minimum 5+ years of experience managing enterprise Salesforce implementation projects within consulting or professional services environments
• Proven hands-on experience leading Salesforce Public Sector and Government Cloud implementations
• Strong experience delivering solutions across Salesforce Sales Cloud, Service Cloud, Experience Cloud (Community Cloud), Lightning Platform, and Force.com
• 8+ years of experience leading Agile software delivery initiatives across project, product, or program management disciplines
• Active PMP (Project Management Professional) certification required
• Demonstrated success managing large-scale, multi-workstream, multi-cloud Salesforce programs with complex integration landscapes
• Experience leading geographically distributed delivery teams including offshore/onshore delivery models
• Strong understanding of Salesforce delivery methodologies, release management, SDLC processes, and Agile frameworks including Scrum, Kanban, SAFe, Lean, and XP
• Experience managing project financials including forecasting, budgeting, utilization tracking, and delivery performance metrics
• Proven ability to manage executive stakeholders, facilitate difficult conversations, and drive alignment across technical and business teams
• Strong technical acumen with the ability to understand Salesforce architecture, integrations, APIs, data migration strategies, and platform capabilities
• Experience working within regulated or government environments with an understanding of compliance, governance, and security considerations
• Excellent communication, presentation, facilitation, and client relationship management skills
• Ability to operate effectively in fast-paced consulting environments managing multiple priorities and deadlines simultaneously
• Cannabis industry experience highly preferred
• Salesforce certifications such as: Salesforce Administrator, Advanced Administrator, Platform App Builder, Sales Cloud Consultant, Service Cloud Consultant, Experience Cloud Consultant, Salesforce Certified Application Architect
• Scrum Master certification (CSM, SAFe Scrum Master, or equivalent)
• Experience with Salesforce Government Cloud Plus (GovCloud Plus)
• Familiarity with DevOps tools, CI/CD pipelines, and Salesforce deployment frameworks
• Experience working with integrations involving MuleSoft, APIs, middleware platforms, or external government systems
• Consulting experience supporting federal, state, or local government agencies preferred