TD is one of the world's leading global financial institutions and is the fifth largest bank in North America. The Business Insights Analyst II is responsible for delivering data management metrics and reports to provide insights into business performance, risk, and compliance, while partnering with stakeholders to support decision-making and continuous improvement.
Responsibilities:
- Deliver data management metrics and reports that provide clear insight into business data management performance, risk, and compliance
- Analyze data to identify trends, gaps, and improvement opportunities, supporting informed decision‑making across the business
- Partner closely with business stakeholders to interpret metrics, assess effectiveness, and support continuous improvement
- Work independently as the senior analyst/subject matter expert and may coach and educate others
- Oversee and/or independently perform tasks from end-to-end
- Focus on short to medium -term issues (e.g. monthly-quarterly)
- Apply understanding of respective business knowledge and strategies to produce relevant and meaningful analysis and materials to support the creation and maturation of business goals and objectives
- Develop analysis and proper visualization or presentation to illustrate business trends and identify areas of business opportunities
- Produce insights and recommend business actions to support business strategy and/or solve business problems
- Work in partnership with various functional areas to provide day-to-day support and delivery of analytics
- Execute on data requests accurately and within a timely manner
- Represent functional area as an analytics & insights professional and key resource
- Act as a bridge to translate business requirements to analytics and reporting needs for a given domain while leveraging tools/techniques/methods that can be easily interpreted by the target audience
- Provide day-to-day support and delivery of analytics insights and collateral
- Contribute to the identification of key performance indicators
- Provide suggestions, ideas, and opportunities to support business needs
- Identify opportunities for business/revenue growth and/or efficiencies for an assigned business or function
- Identify and investigate data/analytics related issues
- Ensure data analysis and insights are reviewed to validate accuracy and minimize any potential errors
- Develop analysis to corroborate initial proof of concept
- May be required to educate/train business users on how to integrate analytics into decisions
- Provide recommendations on financial/monetization goals to deliver on (e.g. quantify functional value, cost savings and revenue generated etc.)
- Build business requirements and facilitate project execution to develop insights
- Utilize quantitative and qualitative methodologies to interpret and present data effectively and clearly
- Be knowledgeable of practices and procedures within own area of responsibility and keep abreast of emerging trends for own functional area
- Protect the interests of the organization – identify and manage risks, and escalate non-standard, high-risk activities as necessary
- Conduct internal and external research projects; support the development/delivery of presentations/communications to management or broader audience
- Adhere to internal policies/procedures and applicable regulatory guidelines
- Keep abreast of emerging issues, trends, and evolving regulatory requirements and assess potential impacts
- Maintain a culture of risk management and control, supported by effective processes in alignment with risk appetite
- May lead work streams by acting as a project lead/subject matter expert for small scale projects/initiatives in accordance with project management methodologies
- Participate fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/points of interest
- Provide thought leadership and/or industry knowledge for own area of expertise in own area and participate in knowledge transfer within the team and business unit
- Keep current on emerging trends/developments and grow knowledge of the business, related tools and techniques
- Participate in personal performance management and development activities, including cross training within own team
- Keep others informed and up to date about the status/progress of projects and/or all relevant or useful information related to day-to-day activities
- Contribute to team development of skills and capabilities through mentorship of others, by sharing knowledge and experiences and leveraging best practices
- Lead, motivate and develop relationships with internal and external business partners/stakeholders to develop productive working relationships
- Contribute to a fair, positive and equitable environment that supports a diverse workforce
- Act as a brand ambassador for your business area/function and the bank, both internally and/or externally
Requirements:
- Undergraduate degree or advanced technical degree preferred (e.g., math, physics, engineering, finance or computer science) Graduate's degree preferred with either progressive project work experience, or
- 3+ year of relevant experience; higher degree education and research tenure can be counted
- 2+ years of relevant experience; higher degree education and research tenure can be counted
- Operates independently as a senior subject matter expert and provides guidance to others
- Owns data management metrics and reporting end‑to‑end, from requirements to insight delivery
- Analyzes complex data to identify trends, risks, gaps, and improvement opportunities
- Translates data into clear, actionable business insights that inform decisions and prioritization
- Partners effectively with business and control stakeholders to support data management maturity
- Demonstrates strong communication skills to clearly explain insights to both technical and non‑technical audiences
- Uses advanced analytical tools including Excel, SQL, databases, and Power BI to deliver high‑quality reporting solutions
- Focuses on short‑ to medium‑term outcomes (monthly to quarterly), while driving continuous improvement