Sr. SAP Business Analyst: Opportunity to Cash O2C & Aftermarket (REMOTE)

RTX is an aerospace and defense company undertaking a company-wide process and systems transformation program using SAP S/4HANA. The Senior SAP Business Analyst will support the Order to Cash and Aftermarket workstreams across blueprinting, system build, testing, cutover, and hypercare, while translating business requirements into ERP solutions and process improvements.

Responsibilities:

• Blueprint – detailed design for processes, utilizing best practices and maximizing process harmonization opportunities; evaluation of gaps and making scope decisions
• Build – collaborate with an integrated team of external resources and internal RTX team members in the configuration and development of system capabilities
• Testing – support the creation and execution of test scenarios and scripts; work alongside business leaders and testers to ensure proper functionality and defect resolution
• Cutover & Hypercare – support successful migration from legacy systems to new environments. Support go-live and the continuation of RTX business’ financial and operational performance
• Collaborate with business and digital team members and cross-functional teams to understand business requirements and provide guidance on utilizing the ERP system effectively
• Collaborate with cross-functional teams to design and implement solutions that leverage S/4HANA, enhancing our workstream processes in alignment desired RTX operating model and industry best practices
• Support creation of new and innovative solutions to support digital and business strategies and common design aspirations
• Support the evaluation of options for bolt-on applications and make recommendations based on functional requirements, desired RTX operating model, and industry best practices
• Assist data team and process teams in data mapping activities and testing
• Document common solutions, including configuration documents, process flows and data policies
• Deliver functional specifications for any forms, reports, enhancements, conversion programs, integrations and workflows deemed in scope of the workstream as part of program
• Ability to travel up to 25%-50%

Requirements:

• Typically requires a University Degree and minimum 10 years prior relevant experience or an Advanced Degree in a related field and minimum 7 years of experience or in absence of a degree, 14 years of relevant experience
• Experience in opportunity to cash (O2C) workstream process or programming and aftermarket (MRO) processes, contract/warranty lifecycle management, and program management. Ability to translate business needs into system requirements and process improvements
• In-depth knowledge and hands-on experience with SAP systems including system configuration, data management, and reporting capabilities
• Experience with agile frameworks/iterative approaches to software development and implementation projects​
• U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract
• Ability to travel up to 25%-50%
• Successfully translate business needs into system requirements and process improvements
• Experience working on large, complex A&D enterprise projects -- or similarly regulated, large organization