ADMS Technology Engineer - Remote

Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. The ADMS Technology Engineer plays a critical role in the full technology lifecycle of Advanced Distribution Management Systems, responsible for design, development, testing, deployment, and support of integrated systems that support grid operations.

Responsibilities:

• Analyze business requirements, operational workflows, and end-user needs to translate them into technical solution designs, system configurations, and implementation plans
• Perform peer reviews of technical designs, implementation plans, configuration settings, code, and deployment artifacts to ensure accuracy, completeness, cybersecurity compliance, and alignment with enterprise standards
• Troubleshoot escalated support issues, conduct root cause analysis, and recommend both short-term workarounds and long-term corrective actions
• Monitor system performance, review operational reports, and ensure ADMS functionality meets defined service levels, reliability expectations, and regulatory or operational standards
• Support deployment activities for new features, subsystems, modules, upgrades, patches, and defect resolutions across development, test, and production environments
• Conduct general system troubleshooting, including log analysis, configuration validation, trace review, and verification of recent changes to isolate and resolve issues
• Document procedures, system configurations, troubleshooting steps, and operational practices to support knowledge transfer and repeatability
• Perform workstation and server patching (Windows and Linux) and maintain environment readiness for project teams, including command line configuration when required
• Interpret and work with technical diagrams and documentation such as network topology diagrams, IP/LAN schemas, firewall configuration sheets, server architecture diagrams, and interface definitions
• Configure workstations, applications, and system components to meet project and operational requirements
• Communicate clearly with operators, project teams, cybersecurity, network teams, vendors, and other stakeholders regarding system status, issues, and deployment activities
• Assist end users with system access issues, configuration questions, and functional requests such as login support, password resets, or new feature needs
• Support application interface testing (e.g., SCADA, OMS, GIS, DMS modules, historian interfaces, ICCP, enterprise data integrations) to ensure data accuracy and availability
• Create and manage operational and analytical reports (e.g., Power BI dashboards) to support operations and decision making
• Work within virtualized environments and tools such as VMware vCenter for provisioning, monitoring, and maintaining system resources

Requirements:

• Experience in the full technology lifecycle of Advanced Distribution Management Systems
• Ability to analyze business requirements, operational workflows, and end-user needs
• Experience in translating business requirements into technical solution designs, system configurations, and implementation plans
• Experience performing peer reviews of technical designs, implementation plans, configuration settings, code, and deployment artifacts
• Ability to troubleshoot escalated support issues and conduct root cause analysis
• Experience monitoring system performance and ensuring ADMS functionality meets defined service levels
• Experience supporting deployment activities for new features, subsystems, modules, upgrades, patches, and defect resolutions
• Experience conducting general system troubleshooting, including log analysis and configuration validation
• Ability to document procedures, system configurations, troubleshooting steps, and operational practices
• Experience performing workstation and server patching (Windows and Linux)
• Ability to interpret and work with technical diagrams and documentation
• Experience configuring workstations, applications, and system components
• Ability to communicate clearly with operators, project teams, cybersecurity, network teams, vendors, and other stakeholders
• Experience assisting end users with system access issues and configuration questions
• Experience supporting application interface testing (e.g., SCADA, OMS, GIS, DMS modules)
• Experience creating and managing operational and analytical reports (e.g., Power BI dashboards)
• Experience working within virtualized environments and tools such as VMware vCenter