Pixalate is a leading company in fraud protection, privacy, and compliance analytics for Connected TV, Mobile Apps, and Websites. They are seeking a Forward Development Engineer to act as a technical anchor for the sales team, bridging the gap between Pixalate's platform and clients' unique business environments while driving trial conversions and revenue.
Responsibilities:
- Serve as the technical authority for your assigned product on every sales call
- Validate technical feasibility, answer architectural questions, and remove blockers
- Ensure clients feel technically confident moving forward with deals
- Partner with CS to define deliverables and KPIs that support Statement of Work (SOW) development
- Own a specific product line as its deep SME in the field
- Manage the technical roadmap for your product within each sales opportunity
- Collaborate with other Solutions Engineers when clients need multiple product integrations
- Provide "outside-in" PRD feedback to Core Engineering on missing market features
- Own technical accountability for your product line within each account
- Work as part of the SE Integration Team to ensure complete client integration
- Remain engaged until your product is live, stable, and proving value
- Use Pixalate AI Agents and internal tools to resolve CS tickets and maintain engagement status
- Translate client's unstructured problems into clean Pixalate configurations
- Map specific data fields and business logic to our platform
- Ensure clients are actually protected in their specific environment
- Build custom reports, feeds, and APIs tailored to each client's workflow
- Author a specific Use Case Document for every engagement
- Define exactly how the client applies Pixalate to their business (e.g., "Filtering IVT on Mobile App Traffic")
- Establish the official "Definition of Done" for each trial
- Schedule reports for clients where IVT% > 5
- Serve as the first line of defense against churn
- Manually verify that data flowing into client dashboards matches the promised Use Case
- Ensure clients experience their "Aha!" moment — seeing specific dollar savings or risk avoided — before contract signing
- Facilitate detailed technical transfer to Customer Success after contract signing
- Document custom configurations and Use Cases for ongoing support
- Transfer a fully functioning, documented integration to CS post-signature
Requirements:
- Direct, hands-on experience in the digital advertising ecosystem is required for this role
- Candidates must be able to demonstrate working knowledge of programmatic advertising, DSPs, SSPs, Ad Servers, CTV, and/or IVT/ad fraud concepts
- Experience at an adtech company, DSP, SSP, publisher, ad verification platform, or measurement company is strongly preferred
- Strong understanding of data integration, APIs, and system architecture
- Experience translating business requirements into technical configurations
- Background in solutions engineering, technical account management, pre-sales engineering, or implementation consulting
- Excellent verbal and written communication skills for client-facing interactions
- Ability to explain complex technical concepts to non-technical stakeholders
- Experience working cross-functionally with Sales, Engineering, and Product teams
- Proven ability to diagnose and resolve complex integration challenges
- Track record of creative problem-solving in ambiguous technical environments
- Strong documentation and process definition skills
- Willingness to accommodate early morning or late evening calls to align with global teams across US, EMEA, and APAC time zones
- Ability to manage high-volume, multi-client engagements simultaneously
- Familiarity with CTV, mobile app analytics, or data feed integrations
- Experience with trial management and customer success metrics
- Familiarity with ad fraud detection platforms, brand safety tools, or supply path optimization
- AI coding tools experience a plus — deep coding ability is not required